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Credit Collection Specialist Jobs (NOW HIRING)

If Credit & Collection Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Job Summary Position Summary The Credit & Collection ...

Credit & Collection Specialist

Andover, MA · On-site

$22 - $29.25/hr

Credit & Collection Specialist As an Invoice Portal Coordinator, you will partner with the Accounts Receivable Team to process invoices via customer specific portals. In this role, you will report to ...

Credit Collection Specialist 1

New Bremen, OH · On-site

$22.50 - $30/hr

Credit Collection Specialist 1 Location: New Bremen, OH, US, 45869 Job Duties Customer Collection Activities: Maintain regular communication with customers to assure that assigned accounts are kept ...

PRINCIPAL ACCOUNTABILITIES: • Review credit worthiness of prospective accounts, set up as ... collection calls. • Call on past due invoices while ensuring customer retention. • Work with ...

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Credit Collection Specialist information

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$14

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$34

How much do credit collection specialist jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by Credit Collection Specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What does a Credit Collection Specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

More about Credit Collection Specialist jobs
What cities are hiring for Credit Collection Specialist jobs? Cities with the most Credit Collection Specialist job openings:
Who are the top companies hiring for Credit Collection Specialist jobs? The top employers for Credit Collection Specialist jobs are:
What states have the most Credit Collection Specialist jobs? States with the most job openings for Credit Collection Specialist jobs include:
Infographic showing various Credit Collection Specialist job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.
Credit & Collection Specialist

Credit & Collection Specialist

Adecco

Clearwater, FL • Hybrid

$21.79/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Adecco is assisting a local client recruiting for a Credit & Collection Specialist working in Clearwater, FL with a hybrid work schedule. This is an excellent opportunity to join a winning culture and get your foot in the door of a company that is a world's largest cosmetics company, with activities spanning skin care, sun protection, make-up, perfume, hair care and hair color. If Credit & Collection Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Job Summary

Position Summary

The Credit & Collection Specialist is responsible for managing credit and collections activities for a portfolio of strategic and sensitive customer accounts. This role reviews and prioritizes incoming cases, analyzes accounts receivable balances, monitors account trends, and researches and resolves customer disputes in a timely manner while ensuring compliance with company policies and procedures.

The role requires strong analytical capability, sound judgment, and the ability to handle complex situations with professionalism, tact, and diplomacy. The Specialist also builds and maintains strong working relationships with both external customers and internal cross-functional partners to support effective issue resolution and minimize risk to the business.

Key Responsibilities

• Review, prioritize, and analyze assigned cases to meet productivity and completion goals

• Manage credit and collections activities for assigned strategic and sensitive customer accounts

• Analyze accounts receivable balances and monitor account status, aging, and payment trends

• Research, reconcile, and resolve claims, disputes, and account discrepancies in a timely manner

• Partner with Customer Care, Pricing, Traffic, Sales, and other internal teams to resolve issues leading to case creation

• Support efforts to reduce bad debt exposure and minimize write-offs

• Prepare customer-specific reports, analyses, and ad hoc projects as requested

• Participate in account review meetings and provide status updates and recommendations

• Investigate and assist with escalated account challenges and sensitive customer situations

• Serve as backup support for other Credit & Collection Specialists as needed

• Maintain accurate documentation and follow company policies, procedures, and internal controls

Qualifications

• Bachelor’s degree or equivalent relevant work experience

• Experience in credit, collections, accounts receivable, or a related finance function preferred

• Strong analytical and problem-solving skills

• Excellent organizational skills with strong attention to detail and follow-through

What's in this Credit & Collection Specialist position for you?

Pay: $21.79/hr.

Shift: Hybrid / Monday - Friday / 8:00 AM - 5:00 PM

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Credit & Collection Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Credit & Collection Specialist position and other opportunities with Adecco. Apply today!


Pay Details: $21.79 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.