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Credit Collector Jobs (NOW HIRING)

SC State Credit Union

Collector

Columbia, SC · On-site

$16.78 - $19.71/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

SC State Credit Union

Collector

Columbia, SC · On-site

$16.78 - $19.71/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

SC State Credit Union

Collector

Columbia, SC · On-site

$15.75 - $21/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Austin Telco Federal Credit Union

Collector

Austin, TX · On-site

$43K - $47K/yr

Description Collector | Location: 11149 Research Blvd, Austin, TX | Schedule: Monday - Friday shift ... Obtain credit reports as required * Complete documentation for loan extensions and collection ...

Consumers Credit Union

Collector

Kalamazoo, MI · On-site

$16 - $21.50/hr

Description Collector Consumers Credit Union is looking for a passionate Collector to join our team. As a Collector, you will support the Collection department with the management of our consumer ...

Austin Telco Federal Credit Union

Collector

Austin, TX · On-site

$43K - $47K/yr

Job Type Full-time Description Collector Location: 11149 Research Blvd, Austin, TX,78759 Schedule ... Obtain credit reports as required * Complete documentation for loan extensions and collection ...

Austin Telco Federal Credit Union

Collector

Austin, TX · On-site

$43K - $47K/yr

Collector | Location: 11149 Research Blvd, Austin, TX,78759 | Schedule: Monday - Friday shift ... Obtain credit reports as required * Complete documentation for loan extensions and collection ...

SC State Federal Credit Union

Collector

Columbia, SC · On-site

$15.75 - $21/hr

Join SC State Credit Union as a Collector and experience the thrill of making a positive impact on our members' financial journeys! This role is perfect for detail-oriented individuals who thrive in ...

Consumers Credit Union (Michigan)

Collector

Kalamazoo, MI

$16 - $21.50/hr

Collector Consumers Credit Union is looking for a passionate Collector to join our team. As a Collector, you will support the Collection department with the management of our consumer lending and ...

Texans Credit Union

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

Job Type Full-time Description Texans Credit Union is looking for people who love helping others ... This Collector will be responsible for collecting delinquencies while at the same time reinforcing ...

Texans Credit Union

Collector

Richardson, TX

$15.25 - $20.50/hr

Description Texans Credit Union is looking for people who love helping others and have a true ... This Collector will be responsible for collecting delinquencies while at the same time reinforcing ...

State Employees Credit Union

Collector I

Santa Fe, NM · On-site

$20/hr

Collector I REPORTS TO : AVP/Collections Manager SUPERVISES: N/A JOB STATUS : Non- Exempt JOB GRADE ... All employees of State Employees Credit Union are proactive, result driven, and fully committed to ...

First Financial Credit Union

Collector

Pasadena, CA

$17.75 - $24/hr

First Financial Credit Union (FFCU), a Southern Californian based financial institution, is seeking a Collector to join its team at its new operations center in Pasadena. As a Collector, you'll ...

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First Financial Credit Union

Collector

Pasadena, CA · On-site

$17.49 - $20.38/hr

First Financial Credit Union (FFCU), a Southern Californian based financial institution, is seeking a Collector to join its team at its new operations center in Pasadena. As a Collector, you'll ...

First Financial Credit Union

Collector

Pasadena, CA · On-site

$17.49 - $24.21/hr

First Financial Credit Union (FFCU), a Southern Californian based financial institution, is seeking a Collector to join its team at its new operations center in Pasadena. As a Collector, you'll ...

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Credit Collector information

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$14

$19

$23

How much do credit collector jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for credit collector in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What Is the Job of a Credit Collector?

The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.

What are the key skills and qualifications needed to thrive as a Credit Collector, and why are they important?

To thrive as a Credit Collector, you need strong negotiation skills, attention to detail, and a good understanding of credit and collections processes, usually backed by a high school diploma or equivalent. Familiarity with collection management software, customer relationship management (CRM) systems, and relevant legal regulations is typically required. Excellent communication, persistence, and problem-solving abilities set top performers apart in this role. These skills ensure effective debt recovery while maintaining positive customer relations and compliance with industry standards.

What are Credit Collectors?

Credit Collectors, also known as debt collectors, are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors through phone calls, emails, or letters to remind them of outstanding debts and negotiate payment plans. Credit Collectors must follow strict regulations and ethical guidelines to ensure fair treatment of debtors while helping creditors minimize financial losses. Their work often involves maintaining records of collection activities and updating account information.

What are some effective strategies for managing challenging conversations with overdue account holders as a Credit Collector?

As a Credit Collector, you'll frequently engage with customers who may be frustrated or anxious about their overdue accounts. Successful collectors use active listening, remain calm and empathetic, and clearly explain payment options to build trust and encourage cooperation. It's important to stay solution-focused, document all interactions accurately, and know when to escalate issues to a supervisor. Training and support from your team are typically available to help you navigate these challenging conversations while achieving collection targets.
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Credit Collector jobs near you
Infographic showing various Credit Collector job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 3% Full Time, and 94% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,550 per year, or $19 per hour.
Agency Collector 3, Kendall Credit & Business Services, FT, 8A-5P

Agency Collector 3, Kendall Credit & Business Services, FT, 8A-5P

Baptist Health South Florida

Miami, FL

$19.44 - $23.52/hr

Full-time

Posted 24 days ago

Baptist Health South Florida rating

7.9

Company rating: 7.9 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

1st of 23 rated health and beauty retailers

Job description

Responsible for Insurance collections/ self pay collections/ training of new collectors and agency project/ events coordinator. Responsible for serving as a lead expert in the working/ collections of a large queue of unpaid medical claims. All insurance claims have been processed and billed by the client's front office and will require expert appeals by Senior Agency Lead Collector. Responsible for contacting Insurance Payers/ private consumers /patient attorneys in order to negotiate payments and/ or payment arrangements on bad debt while following Federal, State and client and collection guidelines and laws. Must represent the department with professional and ethical work standards consistent with the mission and management of the company. Employee is also responsible for training of new employees and for assisting management in review and auditing of additional work queues will serve as leader on billing projects. Employee will assume a lead role in department and will be responsible for providing on insurance/ self-pay resolution issues to agency staff.Estimated pay range for this position is $19.44 - $23.52 / hour depending on experience.Degrees:
  • High School,Cert,GED,Trn,Exper.
Additional Qualifications:
  • Minimum 5 years collection agency experience,prior agency self-pay collections/customer service experience/claims review experience-knowledge of billing of medical claims in a third party collection agency environment.
  • Candidate must have excellent knowledge of generating successful appeals on denied claims.
  • Understanding of all required fields on a 1500 and/or UB for hospitals and diagnostic facilities is required.
  • Knowledge and comprehension of:Medical and Collection terminology,skip tracing experience,predictive dialer experience,must be able to read credit bureau reports,excellent computer skills,excellent communication skills-both written and verbal,must operate calculator,good math skills,must have prior training on the Fair Debt Collection Practices Act,Health Insurance Portability and Accountability Act and Closed Border Rule.
  • Candidate must be goal oriented,assertive in nature and be able to train and lead personnel.
  • Extensive analytical,critical thinking,detail oriented,problem solver,excellent mathematical,writing and interpersonal skills required.
  • Must be able to complete various billing projects and report results directly to management.
  • Must be able to multi-task to meet agency financial deadlines.
  • Employee will operate in a high volume blended call environment.
  • Must be able to meet financial goals.
Minimum Required Experience: 5 Years

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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