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Collections Specialist Jobs (NOW HIRING)

Collections Specialist

Akron, OH

$17.75 - $24/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Cuyahoga Falls, OH

$17 - $22.75/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Uniontown, OH

$15 - $20.25/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17 - $23/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17.25 - $23.25/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Cuyahoga Falls, OH

$16.50 - $22.25/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Cuyahoga Falls, OH

$17 - $22.75/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Akron, OH

$17 - $23/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Uniontown, OH

$15 - $20.25/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Tallmadge, OH

$17 - $23/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17.25 - $23.25/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Grandview Heights, OH

$17.75 - $24.25/hr

Collections Specialist $36000 - $39000 Local organization providing a variety of residential services/products is seeking a Collections Specialist to assist with interim workload ABOUT THE COMANY

Collections Specialist

Akron, OH

$17.75 - $24/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who ...

Collections Specialist

Akron, OH

$17.75 - $24/hr

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is ...

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Collections Specialist information

See salary details

$12

$21

$30

How much do collections specialist jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What Is a Collections Specialist?

Collections specialists work in a company’s accounting and billing departments to collect overdue bills from a client or customer. When bills fall into delinquency, a collections specialist reviews the accounts and contacts the clients or vendors to work out a payment plan with accounts receivable. The debt that is owed to the company may be passed on to a bank, a debt counselor, or an external third-party collector. In some cases, a collections specialist will work with credit or a bank loan to ensure payment is made.

What are the key skills and qualifications needed to thrive as a Collections Specialist, and why are they important?

To thrive as a Collections Specialist, you need strong knowledge of accounts receivable processes, financial regulations, and customer service, often supported by a background in finance or accounting. Proficiency with collection management software, CRM systems, and Microsoft Excel is typically required. Excellent negotiation, problem-solving, and communication skills help build rapport and resolve outstanding debts effectively. These skills and qualities are crucial to maximize debt recovery, maintain positive client relationships, and ensure compliance with relevant laws.

What are typical challenges a Collections Specialist faces, and how can they effectively address them?

Collections Specialists often encounter challenges such as unresponsive customers, negotiating payment plans, and maintaining positive client relationships while pursuing overdue payments. Success in this role requires strong communication skills, persistence, and empathy to understand each customer's situation. Utilizing negotiation strategies, staying organized with follow-ups, and collaborating closely with the finance or legal departments can help overcome obstacles and achieve collection targets efficiently.

What are Collections Specialists?

Collections Specialists are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts. They manage and resolve outstanding debts by negotiating payment arrangements, updating account information, and maintaining accurate records. Collections Specialists often work closely with customers to find solutions that help settle debts while maintaining positive relationships. Their role is critical in ensuring a company's cash flow remains healthy and delinquent accounts are resolved efficiently.

What is the role of a collections specialist?

A collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing issues, and maintaining accurate records. They often use collection software and must adhere to legal and company policies while negotiating payment arrangements. Strong communication and negotiation skills are essential for success in this role.

What is the difference between Collections Specialist vs Accounts Receivable Clerk?

AspectCollections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing delinquent accountsRecording and reconciling incoming payments and maintaining billing records
Required SkillsNegotiation, communication, debt collection lawsData entry, accounting software, attention to detail
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, routine tasks
Common EmployerBanks, credit companies, healthcare providersBusinesses with invoicing needs, accounting firms

The main difference is that Collections Specialists focus on recovering overdue payments and managing delinquent accounts, often requiring negotiation skills. Accounts Receivable Clerks handle recording payments and maintaining billing records, with a focus on data accuracy. Both roles are essential in finance departments but serve different functions in the cash flow process.

What cities are hiring for Collections Specialist jobs? Cities with the most Collections Specialist job openings:
What are the most commonly searched types of Collections Specialist jobs? The most popular types of Collections Specialist jobs are:
Who are the top companies hiring for Collections Specialist jobs? The top employers for Collections Specialist jobs are:
What states have the most Collections Specialist jobs? States with the most job openings for Collections Specialist jobs include:
Infographic showing various Collections Specialist job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

CFS

Akron, OH

$17.75 - $24/hr

Full-time

Posted 14 days ago


Job description

Collections Specialist Location: Akron, OH (44308) Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who balance persistence with professionalism. As a Collections Specialist, you’ll work directly with customers to resolve outstanding balances while maintaining positive relationships.
What You’ll Do as a Collections Specialist:
  • Contact customers regarding past due accounts
  • Negotiate payment arrangements and resolutions
  • Research account histories and discrepancies
  • Document collection activity accurately
  • Meet individual and team collection goals
What You Can Expect as a Collections Specialist:
  • Clear expectations and daily activity
  • A structured yet people focused environment
  • Skill building in negotiation and communication
  • A results driven Collections Specialist role