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Collections Agent Jobs (NOW HIRING)

Byrider

Collections Agent

Kettering, OH · On-site

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Dayton! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

Byrider

Collections Agent

Columbus, OH · On-site

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Columbus! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

Byrider

Collections Agent

Columbus, OH · On-site

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Columbus! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

Byrider

Collections Agent

Columbus, OH · On-site

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Columbus! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

NCB Management

Collections Agent

Rockwall, TX · On-site

P40 Collections Agent Job Title Collections Agent Reports To Collections Team Lead Weekly Hours Mon - Fri; 8am - 5pm (nights/weekends as needed) Department Collections Prepared By Blake Harvey Date ...

ESR Healthcare

Healthcare Collections Agent - Remote USA Legal Healthcare Collections Agent - Remote USA Healthcare Collections Agent - Remote USA Send your resume we have many unpaid invoices for you to help us ...

Radius Global Solutions

Collections Agent

Ramsey, NJ · On-site

The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities ...

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities ...

RPM Auto Sales

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Collections Agent

Lansing, MI · On-site

$14 - $17/hr

We are looking for ​a Collections Agent to join our team! You will be responsible for securing billing payments from your customers. Pay depends on experience. Responsibilities: * Find and inform ...

Aston Carter

Collections Agent

Manhattan, NY · Remote

$18 - $20/hr

Support fast-paced collections workflows to maintain service levels. Essential Skills * Bilingual Spanish/English. * 1-2 years of collections experience. * Prior experience in collections, call ...

Aston Carter

Collections Agent

Manhattan, NY · On-site

$18 - $20/hr

Support fast-paced collections workflows to maintain service levels. Essential Skills * Bilingual Spanish/English. * 1-2 years of collections experience. * Prior experience in collections, call ...

CPI Security

Collections Agent

Charlotte, NC

$52K/yr

We are looking for a Collections Specialist who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy ...

CPI Security

Collections Agent

Charlotte, NC · On-site

$52K/yr

We are looking for a Collections Specialist who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy ...

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How much do collections agent jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What Is a Collections Agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a Collections Agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What are Collections Agents?

Collections Agents are professionals who work for companies or agencies to recover overdue payments from individuals or businesses. They contact customers by phone, email, or mail to remind them of outstanding debts and negotiate repayment plans. Collections Agents must balance persistence in collecting debts with professionalism and empathy, ensuring compliance with legal regulations. Their role often requires strong communication, problem-solving skills, and knowledge of financial processes.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

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Collections Agent jobs near you

Collections Agent

Byrider

Kettering, OH • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Byrider - 1575 Miamisburg Centerville Rd, Dayton, OH 45459

Collections Agent(Consumer Finance)       

CNAC is Byrider's exclusive lending company. A Collections Agent career opportunity is open at Byrider in Dayton!

Rewards for Collections Agent:                  

  • Annual compensation: $45,000.00 - $65,000.00
  • $22-$25 hourly pay based on experience plus a monthly bonus
  • Full benefits- Health, Dental, Vision, PTO, 401k
  • Career growth oppurtunities
  • Industry-best customer program
  • 37 years in business
  • Growing national company    

 Responsibilities for Collections Agent:                

  • Collections, customer service, customer retention
  • Assist with lending/credit origination  
  • Help ensure branch compliance  
  • Demonstrate a high level of customer service 
  • Work with consumer finance software
  • Attend ongoing training classes      

Hours for Collections Agent:                

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary

Requirements for Collections Agent:                

  • 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check  

Apply