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Foot Locker

82 Foot Locker Customer Service Jobs Hiring Near You

Foot Locker

Digital Content Coordinator

Manhattan, NY · On-site +1

An appreciation for and understanding of the Foot Locker customer and aesthetic. * A passion for retail and specifically ecommerce in today's marketplace. * In-depth computer literacy and internet ...

Foot Locker

eCustomer Care Specialist

Wausau, WI · On-site

$16.50/hr

... necessary service that is essential to keeping the rest of the company on good terms with our ... customers' best interest at heart." - Current eCustomer Care Specialist, with Foot Locker since ...

Foot Locker

eCustomer Care Specialist

Wausau, WI · On-site

$16.50/hr

... necessary service that is essential to keeping the rest of the company on good terms with our ... customers' best interest at heart." - Current eCustomer Care Specialist, with Foot Locker since ...

Foot Locker

Facilities Services Coordinator

Wausau, WI · On-site

$18 - $20/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Partner with service-related vendors when on site; monitor work to ensure services are rendered

Foot Locker

Facilities Services Coordinator

Wausau, WI · On-site

$18 - $20/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Partner with service-related vendors when on site; monitor work to ensure services are rendered

Foot Locker

Manager, Store Marketing

Manhattan, NY · On-site

$80K - $90K/yr

... and Kids Foot Locker stores. This role connects brand campaigns, product moments, mall partnerships, and in-store experiences to create a cohesive omnichannel journey for our customers.

Foot Locker

Vice President, Real Estate

Manhattan, NY · On-site

$250K/yr

This team serves as the liaisons and brand ambassadors for Foot Locker to the retail real estate community. As our organization continues to evolve with our ever-changing customer, the VP, Real ...

Foot Locker

Merchandise Analyst (Hybrid)

Manhattan, NY · On-site

$67K - $70K/yr

Foot Locker, Inc. is seeking outgoing individuals with replenishment, allocations, merchandising, and/or retail fashion store management experience with a passion for impressing the customer to join ...

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Foot Locker Jobs Information

What is it like to work at Foot Locker?

Foot Locker is a dynamic and fast-paced retail company that values innovation, customer satisfaction, and employee empowerment, fostering a culture of teamwork and continuous improvement.

As a global leader in athletic footwear and apparel, Foot Locker operates a diverse range of store formats, from traditional brick-and-mortar locations to e-commerce platforms, offering employees opportunities to work in various roles and environments. The company's mission is to inspire and empower athletes to reach their full potential, both on and off the field.

Working at Foot Locker may appeal to individuals who are passionate about sports, fashion, and customer service, as the company offers a range of career development opportunities, competitive compensation and benefits packages, and a collaborative work environment that encourages creativity and growth.

Do workers at Foot Locker get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Foot Locker pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

At Foot Locker, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Foot Locker?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Foot Locker?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Foot Locker affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Foot Locker?

Some people get paid time off from work.
42% of people say they don’t get paid time off.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 49% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Foot Locker worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Foot Locker workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Foot Locker workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Foot Locker?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Foot Locker managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 81 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Foot Locker spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Foot Locker?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Foot Locker job good for students?

Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Foot Locker good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
58% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Foot Locker feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Foot Locker get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Foot Locker?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Foot Locker enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Foot Locker recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Foot Locker?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Foot Locker?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Foot Locker’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Foot Locker is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Foot Locker?
    What are the most popular jobs at Foot Locker?
    What are the most popular categories at Foot Locker?
    Infographic showing various Customer Service job openings at Foot Locker in the United States as of May 2026, with employment types broken down into 27% Full Time, 71% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
    Digital Content Coordinator

    Digital Content Coordinator

    Foot Locker

    Manhattan, NY • On-site, Remote

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 16 days ago

    Foot Locker rating

    6.3

    Company rating: 6.3 out of 10

    Based on 204 frontline employees who took The Breakroom Quiz

    43rd of 102 rated fashion retailers

    Job description

    Overview
    Foot Locker is looking for a creative, enthusiastic, and dedicated individual to play a key role in digital content management and personalization for Foot Locker. The Digital Content Coordinator will be responsible for a variety of e-commerce operational tasks and duties, including site content management, weekly marketing asset publishing, and quality assurance.
    The ideal candidate is a dynamic, highly flexible, and driven individual who can excel under pressure and tight time constraints. This position will be responsible for a multitude of tasks across the website relating to e-commerce marketing. Exceptional organizational and communication skills, attention to detail, with the ability to filter and prioritize feedback and requests strategically are the keys to success in this role.
    Responsibilities
    • Upload content daily through content management systems, and execute onboarding of up to 150 assets per week for the US & CA businesses
    • Utilize multiple applications such as a content management system and personalization tool.
    • Attend meetings and work collaboratively with Site Merchants, Site Ops, Creative, UX Design, Planning, and GTS teams to ensure delivery of brand-appropriate marketing content on site
    • Identify and resolve technical issues before they go out to the customer; follow-through until resolution is vital.
    • Assist with Weekly and Monthly content reporting.
    • Ongoing QA and monitoring of website content and proper functionality.
    • Become integral part of development of future personalization strategies across the website
    • Accountable for add to cart, conversion and sales goals
    • Prioritize projects and actions based on analytics and metrics.

    Qualifications
    POSITION REQUIREMENTS:
    • Bachelor's degree or higher.
    • Experience working in a collaborative or professional environment.
    • Superior verbal and written communication skills that can be applied inter/intra departmentally to obtain critical information from other teams or individuals.
    • Strong capacity for multi-tasking, organization, working independently and time management. Candidates should be able to prioritize and maintain a high level of accuracy doing multiple tasks in a fast paced, dynamic environment.
    • Excellent attention to detail and high level of accuracy.
    • Proactive personality.
    • An appreciation for and understanding of the Foot Locker customer and aesthetic.
    • A passion for retail and specifically ecommerce in today's marketplace.
    • In-depth computer literacy and internet proficiency.
    • Must be comfortable working with technical systems and troubleshooting web issues.

    Preferred Skills
    • Competency with web-based product, content, or catalog management applications.
    • Understanding of global e-commerce website experiences
    • Technical expertise to answer questions about or troubleshoot problems with the website.
    • Interest in utilizing data to make decisions.

    At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
    • Cameras must be on for all virtual interviews.
    • AI tools are strictly prohibited during interviews or assessments.

    We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
    Benefits
    The annual base salary range is $26.44-$31.25 This range represents the anticipated low and high end of the salary for this position. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.
    Foot Locker Benefits:
    • Employee Discount
    • Paid Time Off
    • Medical | Dental | Vision Coverage
    • 401(k) | Roth 401(k)
    • Stock Purchase Plan
    • Life Insurance
    • Flexible Spending Account
    • Opportunities for Advancement
    • Tuition Reimbursement for Qualified Courses
    • Strong Company Culture
    • Employee Resource Groups

    What Foot Locker employees say

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