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Customer Support Analyst Jobs (NOW HIRING)

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...

Talan Products Inc.

Customer Support Analyst

Cleveland, OH · On-site

$45.32K - $76.13K/yr

Job Type Full-time Description The Customer Support Analyst plays a critical role in supporting customer satisfaction, operational accuracy, and continuous improvement through a blend of data ...

Amadeus

Customer Support Analyst

San Jose, CA · On-site

Customer Support Analyst Position type: Permanent Location: San Jose, Costa Rica Job ID: R35269 Job family: Help Desk About Your Business Area/Department: Recover functional and technical Incidents ...

Talan Products

Customer Support Analyst

Cleveland, OH

$45.32K - $76.13K/yr

Job Type Full-time Description The Customer Support Analyst plays a critical role in supporting customer satisfaction, operational accuracy, and continuous improvement through a blend of data ...

Ariat

Customer Support Analyst

Haslet, TX · On-site

$28.85 - $31.25/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...

Spscommerce

Customer Support Analyst

Rogers, AR · Hybrid

$52K/yr

The Customer Support Analyst engages with customers in education and problem-solving interactions via multiple support channels including phone, email, and chat. This role is responsible for ...

Ariat

Customer Support Analyst

San Leandro, CA

$31.25 - $33.65/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...

Ariat

Customer Support Analyst

Haslet, TX

$28.85 - $31.25/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...

SHAZAM

Customer Support Analyst

Chickasha, OK · Hybrid

SHAZAM is looking for a Customer Service Analyst to join our team. In this position, you will be responsible for providing quality customer support as it relates to customers' use of the Teller and ...

SPS COMMERCE, Inc.

Customer Support Analyst

Rogers, AR · On-site

$52K/yr

The Customer Support Analyst engages with customers in education and problem-solving interactions via multiple support channels including phone, email, and chat. This role is responsible for ...

Mode Branding

Customer Support Analyst

Washington, DC · On-site

Mode Branding is looking for aCustomer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer ...

Mode Branding

Customer Support Analyst

Washington, DC · On-site

Mode Branding is looking for a Customer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer ...

Vaco LLC

Customer Support Analyst

Nashville, TN · On-site +1

$65K - $75K/yr

Customer Support Analyst Type: Permanent Location: Remote (Preference for Nashville-based candidates; optional onsite collaboration available) Salary: $65K-$75K+ DOE Join a growing fintech/regtech ...

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How much do customer support analyst jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

What Does a Customer Support Analyst Do?

A customer support analyst collects and analyzes customer data and then works to develop resolutions for issues. Job duties include communicating with customers through phone and email, executing research strategies to improve productivity and customer satisfaction, and promptly following up with customer requests. In this job, you use surveys, reports, and other techniques to troubleshoot issues, and you may train new employees. This career requires customer service and communication skills, and many employees prefer experience in sales, marketing, or customer service. Qualifications typically include a bachelor’s degree or a combination of training and education. Some companies may also require in-house training that’s industry-specific.

What are the key skills and qualifications needed to thrive as a Customer Support Analyst, and why are they important?

To thrive as a Customer Support Analyst, you need strong problem-solving abilities, knowledge of customer service principles, and usually a bachelor's degree or equivalent experience. Familiarity with CRM software (like Salesforce or Zendesk), ticketing systems, and basic troubleshooting tools is typically required. Excellent communication, patience, and active listening are standout soft skills for this role. These skills and qualities are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining positive company reputation.

How does a Customer Support Analyst typically collaborate with other departments to resolve customer issues?

Customer Support Analysts frequently work with teams such as Product Development, Engineering, and Sales to address complex customer problems. When an issue requires technical expertise or product changes, analysts escalate cases and provide detailed feedback to these departments, ensuring accurate and prompt solutions. This collaboration not only helps resolve individual cases but also contributes to identifying and fixing recurring issues, improving the overall customer experience. Regular communication and interdepartmental meetings are common to keep everyone aligned and informed.

What is a Customer Support Analyst?

A Customer Support Analyst is a professional who assists customers by resolving their technical or service-related issues, often acting as the first point of contact for support inquiries. They analyze customer problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. Their primary goal is to ensure customer satisfaction by delivering timely and effective assistance, collecting feedback, and often helping to improve support processes. Customer Support Analysts work across various industries, including technology, finance, and retail.
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Who are the top companies hiring for Customer Support Analyst jobs? The top employers for Customer Support Analyst jobs are:
What states have the most Customer Support Analyst jobs? States with the most job openings for Customer Support Analyst jobs include:
What job categories do people searching Customer Support Analyst jobs look for? The top searched job categories for Customer Support Analyst jobs are:
What are popular job titles related to Customer Support Analyst jobs? For Customer Support Analyst jobs, the most frequently searched job titles are:
Customer Support Analyst jobs near you
Infographic showing various Customer Support Analyst job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $58,075 per year, or $27.9 per hour.
Customer Support Analyst

Customer Support Analyst

Seneca Resources Company, LLC

Tallahassee, FL • On-site

$20/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Position Title: Customer Support Analyst
Location: Tallahassee, FL
Pay Rate: $20/hour
Position Description:
Join a dynamic team as a Customer Support Analyst in Tallahassee, FL. This on-site role offers Flexibility within a 7:00 AM - 7:00 PM window, including Saturdays, on a rotation or regular basis. You will provide essential technical support for software, hardware, and related devices, troubleshooting issues to restore service efficiently. Responsibilities include guiding customers through technical processes, maintaining knowledge and call tracking databases, and assisting with specialized hardware like printers and smartphones. You will also support audio-visual and video conferencing setups, contributing to smooth communication and collaboration. This role is ideal for tech-savvy professionals eager to grow their IT support skills in a collaborative environment.
Top Requirements:
  • High school diploma or equivalent; technical certifications (e.g., CompTIA A+, Network+, MCDST) or an associate/b bachelor's degree in Computer Science, IT, or related field are preferred.
  • At least 1 year of experience in hardware/software support, or customer service with Microsoft Office 365 and Windows 10 or higher.
  • Proven troubleshooting skills for hardware and software issues, with a focus on technical accuracy and customer satisfaction.
About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm; we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

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