Help Desk Tier 1 Salary
$26.5K - $30.5K
2% of jobs
$30.5K - $34.5K
7% of jobs
$34.5K - $38.5K
12% of jobs
$39.6K is the 25th percentile. Wages below this are outliers.
$38.5K - $42.5K
17% of jobs
The median wage is $45.7K / yr.
$42.5K - $46.5K
16% of jobs
$46.5K - $50.5K
15% of jobs
$52.9K is the 75th percentile. Wages above this are outliers.
$50.5K - $54.5K
12% of jobs
$54.5K - $58.5K
8% of jobs
$58.5K - $62.5K
7% of jobs
$62.5K - $66.5K
4% of jobs
$66.5K - $70.5K
2% of jobs
$26.5K
$46K
$70.5K
$48,154
/year
$23.15
/hour
Help Desk Tier 1 Salary Comparison by Location
Nationwide
United States
$48,154
Columbus
Ohio
$46,512
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How much does a Help Desk Tier 1 make?
As of Sep 1, 2026, the average annual pay for a Help Desk Tier 1 in the United States is $48,154 a year.
Just in case you need a simple salary calculator, that works out to be approximately $23.15 an hour. This is the equivalent of $926/week or $4,012/month.
While ZipRecruiter is seeing annual salaries as high as $70,500 and as low as $26,500, the majority of Help Desk Tier 1 salaries currently range between $40,000 (25th percentile) to $54,000 (75th percentile) with top earners (90th percentile) making $63,000 annually across the United States. The average pay range for a Help Desk Tier 1 varies greatly (by as much as 14000), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.
A Help Desk Tier 1 in your area makes on average $46,512 per year, or $1,642 (3.410%) less than the national average annual salary of $48,154. Ohio ranks number 30 out of 50 states nationwide for Help Desk Tier 1 salaries.
To estimate the most accurate annual salary range for Help Desk Tier 1 jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.
Find your next high paying job as a Help Desk Tier 1 on ZipRecruiter today.
What are Top 10 Highest Paying Cities for Help Desk Tier 1 Jobs
We've identified 10 cities where the typical salary for a Help Desk Tier 1 job is above the national average. Topping the list is Barrow, AK, , with Bothell, WA, and Berkeley, CA, close behind in the second and third positions. Berkeley, CA, beats the national average by $10,807 (22.4%), and Barrow, AK, furthers that trend with another $11,835 (24.6%) above the $48,154 average.
With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Help Desk Tier 1 appears to be exceedingly fruitful.
Finally, another factor to consider is the average salary for these top 10 cities varies very little at 6% between Barrow, AK, and Patterson, OH, , reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Help Desk Tier 1 role.
City | Annual Salary | Hourly Wage |
|---|---|---|
Barrow, AK | $59,989 | $28.84 |
Bothell, WA | $59,106 | $28.42 |
Berkeley, CA | $58,961 | $28.35 |
Sitka, AK | $58,010 | $27.89 |
Fort Belvoir, VA | $57,679 | $27.73 |
Wyoming, WY | $57,430 | $27.61 |
San Francisco, CA | $56,734 | $27.28 |
Sunnyvale, CA | $56,516 | $27.17 |
San Jose, CA | $56,436 | $27.13 |
Patterson, OH | $56,115 | $26.98 |
What are Top 5 Best Paying Related Help Desk Tier 1 Jobs in the U.S.
We found a few related jobs that pay more than jobs in the Help Desk Tier 1 category.
For example Active Directory Specialist jobs pay as much as $48,737 (101.2%) more than the average Help Desk Tier 1 salary of $48,154. If you're qualified, finding work as a Active Directory Specialist may help you make more money than that of the average Help Desk Tier 1 position.
Job Title | Annual Salary | Hourly Wage |
|---|---|---|
Active Directory Specialist | $96,891 | $46.58 |
Help Desk Specialist | $52,636 | $25.31 |
It Technician | $47,997 | $23.08 |
Technology Support | $43,480 | $20.90 |
Intern Help Desk Technician | $36,265 | $17.44 |
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
