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Operations Support Representative Jobs (NOW HIRING)

The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include: * Enter payroll and time data in Time Reporting ...

The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include: * Enter payroll and time data in Time Reporting ...

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

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Operations Support Representative information

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How much do operations support representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Representatives?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an Operations Support Representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

What cities are hiring for Operations Support Representative jobs? Cities with the most Operations Support Representative job openings:
Who are the top companies hiring for Operations Support Representative jobs? The top employers for Operations Support Representative jobs are:
Infographic showing various Operations Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations Support Representative

Operations Support Representative

Adler Planetarium

Chicago, IL • On-site

$18 - $20.59/hr

Part-time

Retirement, PTO

Posted 5 days ago


Job description

Operations Support Representative

Part-Time

Union


About the Adler Planetarium

The Adler Planetarium connects people to the universe and each other. Whether it is introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler's focus on meaningful connections dates back nearly a century.


Today, the museum hosts more than half a million visitors each year and reaches millions more through youth STEM programs, neighborhood skywatching events, online citizen science, and other outreach projects. With the Adler's support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way.


The Position

The Adler Planetarium is seeking an Operations Support Representative to join our dynamic team located on Chicago's Museum Campus. This role assists in the daily operation of the museum and surrounding grounds. This is a union position with the Adler Planetarium Workers United, AFSCME Council 31. This individual will also be responsible for:


  • Conducting walkthroughs of the building and surrounding grounds - communicating or addressing maintenance issues accordingly.

  • Maintaining outside grounds daily for cleanliness and lawn maintenance (weeding, mowing, trimming, and watering) as well as powerwashing and assisting with snow and ice removal as needed.

  • Receiving, recording, communicating, and distributing mail, packages, and freight internally to Adler staff and onsite vendors.

  • Setting up and resetting for special activities, meetings, and events, including but not limited to moving tables, chairs, stanchions, and signs.

  • Assembly, installation, and disposal of furniture and equipment; patching and painting walls and ceilings; performing minor building repairs as needed; and completing electronic work orders.

  • Providing operational and office support, including inspecting Adler-owned vehicles, maintaining the coffee machine, restocking copier paper, and tracking inventory of supplies for first aid kits, office supplies, and general building maintenance.



The Work Schedule

Typical shifts will be 8 AM-3:30 PM as needed, especially Saturdays, Sundays, and/or holidays. Average work hours usually range from 14 to 29 hours weekly.



Compensation & Benefits

Base Pay Range: $18.00-$20.59/hr

Work-Life Balance

  • 7 to 25-hour workweek

  • Eligible to accrue up to 6 vacation days per year

  • 3 sick days as of date of hire (can accrue up to 6.5 days per year)

  • Eligible to earn time and a half for working on any of the 7 Adler observed holidays

  • Flexible work arrangements

  • Paid Family Bereavement Leave & Jury Duty

  • Paid Parental Leave

Commuter flexible spending account

Retirement Savings Plan

  • 403B plan with Adler match

  • Adler's match is 100% vested immediately

  • Eligible to enroll as of the date of hire

Network of Support through our EAP programs

  • Resources to help address emotional, legal, and financial issues

  • Face-to-face, telephonic, and web-based services

  • Free subscription to the Calm Premium app

Employee Loan Program

Discounted Onsite Parking Program

Free Entrance to Chicago area museums and cultural institutions


The Person

We are looking for someone with a strong work ethic and a pride in their work. This person is comfortable carrying out routine tasks, working outdoors in various weather conditions, and adapting to last-minute changes in the scope of work. They should be able to carry out written work orders and verbal instructions independently or as part of a team, communicating effectively as needed to ensure tasks are completed to perfection.


Required Qualifications:


  • Flexible availability - weekdays, weekends, and holidays included

  • High school diploma or equivalent

  • One (1) year of work experience in grounds-keeping, custodial, general maintenance, painting, or a similar field.

  • Strong attention to detail in organization, prioritization of tasks, inspections, communication, and following written and verbal instructions.

  • Basic computer skills and experience with web searching and using office software, or a strong aptitude for learning new technology.

  • Must be able to follow basic safety procedures and precautions.

  • Able to carry and handle loads of up to 50lbs, move furniture and carts.

  • Able to use a ladder and/or lift with appropriate training.

  • Capable of working outdoors in various weather conditions.


Preferred Qualifications:


  • Prior experience with patching and/or painting walls and ceilings is preferred.

  • Experience using Google Suite and/or a work order system (CMMS).


The Adler Planetarium is dedicated to complying with its Equal Opportunity Employer obligations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law.


If you need reasonable accommodation for any part of the employment process, please email the Human Resources Department at recruiting@adlerplanetarium.org and let us know the nature of your request and your contact information. Accommodation requests will be considered on a case-by-case basis.