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Front Desk Representative Jobs (NOW HIRING)

UPPERKUTS BOXING CLUB

Front Desk Representative

Ashland, MA · On-site

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

UPPERKUTS BOXING CLUB

Front Desk Representative

Ashland, MA · On-site

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

Sedona Eye Care PC

Front Desk Representative

Sedona, AZ

$18 - $27/hr

As a Front Desk Representative, you will be the first point of contact. Greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is ...

Sedona Eye Care PC

Front Desk Representative

Sedona, AZ

$18 - $27/hr

As a Front Desk Representative, you will be the first point of contact. Greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is ...

UpperKuts Boxing Club

Front Desk Representative

Ashland, MA

$15.25 - $18.50/hr

The Front Desk Representative plays a key role in creating a positive first impression and ensuring smooth daily operations at the front desk. You will work closely with membership services, trainers ...

Sedona Eye Care PC

Front Desk Representative

Sedona, AZ

$14.25 - $17.25/hr

As a Front Desk Representative, you will be the first point of contact. Greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is ...

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Front Desk Representative information

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How much do front desk representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for front desk representative in the United States is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Representative, and why are they important?

To thrive as a Front Desk Representative, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and office management tools such as Microsoft Office is often required. Outstanding communication, professionalism, and the ability to multitask in a fast-paced environment are crucial soft skills. These competencies ensure efficient front desk operations, positive guest experiences, and smooth coordination within the organization.

What are some common challenges Front Desk Representatives face, and how can they overcome them?

Front Desk Representatives often encounter challenges such as managing high volumes of guests during peak hours, handling difficult or dissatisfied clients, and balancing multiple administrative tasks simultaneously. To overcome these challenges, effective time management, strong communication skills, and a calm, solution-oriented approach are essential. Many Front Desk Representatives find that familiarizing themselves with company policies and regularly updating their knowledge of reservation systems and customer service best practices helps them handle these situations professionally and efficiently.

What are Front Desk Representatives?

Front Desk Representatives are professionals who serve as the first point of contact for visitors, clients, or patients at an organization. Their primary responsibilities include greeting guests, answering phone calls, managing appointments, and providing general administrative support. They play a crucial role in creating a positive first impression and ensuring smooth operations at the front desk. Strong communication and organizational skills are essential for this role, and Front Desk Representatives often handle a variety of tasks to support both staff and visitors.

What is the difference between Front Desk Representative vs Receptionist?

AspectFront Desk RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporate sectorsCommon in healthcare, hospitality, business offices
Search & Comparison IntentOften compared for customer service roles at front desksOften compared for administrative front desk roles

Both roles involve greeting visitors, answering phones, and providing information. However, a Front Desk Representative typically works in hospitality or healthcare settings, focusing on guest or patient interactions, while a Receptionist often handles administrative tasks in various office environments. The roles overlap in customer service skills but differ slightly in industry focus and specific responsibilities.

More about Front Desk Representative jobs
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Who are the top companies hiring for Front Desk Representative jobs? The top employers for Front Desk Representative jobs are:
What states have the most Front Desk Representative jobs? States with the most job openings for Front Desk Representative jobs include:
What are popular job titles related to Front Desk Representative jobs? For Front Desk Representative jobs, the most frequently searched job titles are:
Front Desk Representative jobs near you
Infographic showing various Front Desk Representative job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $33,374 per year, or $16 per hour.

Front Desk Representative

Walters & Associates Insurance

Kenai, AK • On-site

$17 - $20/hr

Full-time

Life, Retirement, PTO

Posted 5 days ago

Job description

Front Desk Representative duties and responsibilities

                Keep front desk area clean; tidy and supplied with all the necessary supplies

                Greet, communicate with and welcome guests

                Answer all incoming calls, redirect calls when needed, send calls to voicemail

                Prepare and manage outgoing mail; keep postage account full and available

                Monitor, sort and forward emails, faxes and voicemails

                Monitor front desk supplies, advise when necessary to reorder

                Update customer’s records in Hawksoft database, such as emails, address and phone information

                Take information for quotes, including Homeowners, Auto, Boat, ATV, Motorcycles, et.

                Sort and put commercial lines policies in binding combs for distribution to insureds.

Front Desk Representative job requirements and qualifications

                One year experience as Front Desk Representative

                Hands on experience with office machines, such as fax, calculator, printer and computer

                Knowledge of office dynamics

                Working knowledge of Microsoft Office

                Sense of ownership and pride in your performance and its impact on company’s success

                Critical thinker and problem- solving skills

                Team player

                Good time-management skills

                Great interpersonal and communication skills

                Customer-oriented mindset

                High School diploma or equivalent required

                Able to understand and maintain electronic files of customers and the filing system