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Front Desk Assistant Jobs (NOW HIRING)

The Front Desk Assistant plays an important role in welcoming and supporting clients and non-clients as they arrive for services. The Front Desk Assistant, working alongside Front Desk Staff, will ...

Boca Raton, FL 9AM - 5PM (30 to 40 hours weekly) We are hiring a Front Desk Assistant to support daily administrative and office operations. The ideal candidate is professional, organized, and able ...

Front Desk Assistant

Rochester, NY · On-site

$21 - $21.30/hr

The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required. Must have an ...

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Front Desk Assistant information

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$8

$15

$21

How much do front desk assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for front desk assistant in the United States is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.31 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What cities are hiring for Front Desk Assistant jobs? Cities with the most Front Desk Assistant job openings:
What are the most commonly searched types of Front Desk jobs? The most popular types of Front Desk jobs are:
Who are the top companies hiring for Front Desk Assistant jobs? The top employers for Front Desk Assistant jobs are:
What states have the most Front Desk Assistant jobs? States with the most job openings for Front Desk Assistant jobs include:
Infographic showing various Front Desk Assistant job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 15% Part Time, 4% Temporary, and 7% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $31,304 per year, or $15.1 per hour.
Front Desk Assistant

Full-time

Posted 23 days ago


Job description

The Front Desk Assistant plays an important role in welcoming and supporting clients and non-clients as they arrive for services. The Front Desk Assistant, working alongside Front Desk Staff, will greet each person, listen to their needs, provide information, answer questions and get them connected to essential services. Good communication, organizational skills, compassion and patience are critical in this busy, client facing role.

Responsibilities:

    • Greet and welcome clients in a courteous and respectful manner.
    • Listen to client needs and provide information about available services
    • Answer client questions and direct them to appropriate staff or resources.
    • Provide administrative support such as data entry, answering phones, making copies, accepting deliveries and faxing
    • Ensure confidentiality and dignity for all clients.

Requirements:

    • Friendly, approachable, and respectful demeanor.
    • Comfortable interacting with a diverse population.
    • Good communication, computer and organizational skills.
    • Attention to detail and ability to multi-task in a busy environment.
    • Dependability and punctuality during scheduled hours.
    • Must be 18+ years of age

Bilingual is a plus but not necessary for this position.

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