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Customer Care Representative Jobs (NOW HIRING)

PrideStaff

Customer Care Representative

Scottsdale, AZ · On-site

$24 - $26.40/hr

Customer Care Representative Pay: $24/hr - 26.40/hr D.O.E. Location: Scottsdale, AZ 85255 Schedule: M - F Business Hours Full-Time, Temp to Hire - Permanent Excellent Benefits Including: Medical ...

Oliver, Inc.

Customer Care Representative

Trevose, PA

$15 - $20.50/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

Oliver, Inc.

Customer Care Representative

Caledonia, MI

$15.25 - $21/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

Atlantic Group

Customer Care Representative

Lenexa, KS · On-site

$17/hr

Salary: $17.00 Job Overview - Customer Care Representative: Join our healthcare client as a Customer Care Representative in Lenexa, KS. In this contract role, you will be responsible for delivering ...

Sage Surfaces

Customer Care Rep

Conroe, TX

$13.75 - $18.50/hr

Customer Care Rep in Conroe, TX! Why You'll Love This Role: This full-time office position offers a competitive salary commensurate with experience , as well as a comprehensive benefits package ...

Tokio Marine HCC

Customer Care Representative

Columbia, MO · On-site

$24 - $28/hr

Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience ...

Tmhcc

Customer Care Representative

Columbia, MO

$28/hr

Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience ...

Sage Surfaces

Customer Care Rep

Conroe, TX · On-site

$13.75 - $18.50/hr

Customer Care Rep in Conroe, TX! Why You'll Love This Role: This full-time office position offers a competitive salary commensurate with experience , as well as a comprehensive benefits package ...

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How much do customer care representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Care Representative, and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering outstanding customer experiences and maintaining company reputation.

What challenges might a Customer Care Representative face when handling difficult customer interactions, and how are these typically managed?

Customer Care Representatives often encounter challenging situations, such as handling upset or frustrated customers. These situations require patience, active listening, and effective communication to resolve issues and maintain customer satisfaction. Most organizations provide training and support resources, such as escalation procedures and team leads, to help representatives manage these interactions professionally. Additionally, regular team meetings and feedback sessions are common, offering representatives opportunities to share experiences and strategies for improvement.

What is a Customer Care Representative?

A Customer Care Representative is a professional responsible for assisting customers with inquiries, complaints, or issues related to a company's products or services. They communicate with customers via phone, email, chat, or in person to provide information, resolve problems, and ensure customer satisfaction. Their duties often include answering questions, processing orders or returns, and documenting customer interactions. Customer Care Representatives play a key role in maintaining positive relationships between a company and its clients.
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Customer Care Representative jobs near you
Infographic showing various Customer Care Representative job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 5% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Care Representative

Customer Care Representative

PrideStaff

Scottsdale, AZ • On-site

$24 - $26.40/hr

Full-time

Medical, Dental, Vision

Posted 18 days ago

Job description

Job: Customer Care Representative

Pay: $24/hr - 26.40/hr  D.O.E.

Location: Scottsdale, AZ   85255

Schedule: M - F  Business Hours 

Full-Time, Temp to Hire - Permanent

Excellent Benefits Including:  Medical, Dental, Vision, & More...


Customer Care Representative Job Description:

PrideStaff Financial is working with a local financial planning business who is looking for a Customer Care Representative to join their team. The Customer Care Representative will manage clients financial portfolios and assets as you guide them through their golden years. The ideal Customer Care Representative has multiple years of experience dealing with financial services, holds a Series 65 or 66 license, and enjoys supporting clients through complex financial decisions in their lives. The Customer Care Representative position is a full time, temp to hire position in Scottsdale, AZ.


Customer Care Representative Duties & Responsibilities:

  • Represent The Company by Being The First Point of Contact For The Clients Across Multiple Generations 
  • Perform Daily Customer Contacts Through Calendar Organization For Account Updates, Birthdays, & Anniversaries
  • Perform Concierge Service to New Clients as You Guide Them Through The Transition & Paperwork Process For a Stress-Free Personalized Experience 
  • Conduct & Facilitate Family Legacy Meetings to Help Clients Communicate Their Financial Wishes to Their Adult Children & Heirs 
  • Host & Facilitate Workshops & Client Appreciation Events Designed to Empower Retirees With Knowledge & Community 
  • Act as a Calm & Empathetic Resource For Client Navigating Difficult Lift Events Such as The Loss of a Spouse or a Health Crisis; Ensure Their Financial Plan Adopts to Their New Reality 
  • Break Down Hard to Understand Vocabulary For Clients Ensuring Each Party Has a Full Understanding of Information Presented 


Customer Care Representative Requirements & Qualifications:

  • High School Diploma or Equivalent Required
  • 3+ Years of Recent Financial Services Focused With a Fiduciary or RIA Environment
  • Has a Current Life & Health Insurance License Required 
  • CFP or RICP Designations Are Highly Preferred 
  • Solid Experience With CRM (SalesForce, Wealthbox/Redtail) Software Including Google Suite, Electronic Phone Systems, Zoom & or GoogleSuite, (eMoney/MoneyGuidePro) & Portfolio Management Tools 
  • Superb Attention to Detail & Organizational Skills Required 
  • Excellent Understanding of Financial Services & Portfolio Opportunities 
  • Familiar With Scottsdale/Phoenix “Snowbirds” Retiree Community 


PrideStaff Hiring Requirements:

  • Must be 18+ Years Old
  • Must be Willing to Submit to a Pre-Employment Background Check
  • Must be Willing to Submit to a Drug Screen
  • Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job, with a great company, competitive wages, and let PrideStaff Financial support you in your future employment endeavors. Your future starts with PrideStaff Financial!


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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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