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Addison Group

60 Addison Group Desktop Support Jobs Hiring Near You

Addison Group

Technology Support Analyst II

Albany, NY · On-site

$62K - $68K/yr

Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Technology Support Analyst II

New York, NY · On-site

$62K - $68K/yr

Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

IT Support Technician

Two Harbors, MN · Hybrid

$30/hr

Qualifications: * 2-5 years of desktop/end user support experience * Strong customer-facing and ... Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment ...

Addison Group

IT Support Technician

Two Harbors, MN · On-site

$30/hr

Qualifications: * 2-5 years of desktop/end user support experience * Strong customer-facing and ... Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment ...

Addison Group

IT Support Technician

Oklahoma City, OK

$45K - $65K/yr

Experience using remote desktop tools and IT ticketing systems * Valid driver's license (for ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

IT Support Technician

Oklahoma City, OK · On-site

$45K - $65K/yr

Experience using remote desktop tools and IT ticketing systems * Valid driver's license (for ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Customer Support Specialist

Phoenix, AZ

$22 - $23/hr

Professional and customer-focused approach when discussing account information Addison Group is hiring on behalf of our client for a Customer Support Specialist & Data Entry Coordinator. This short ...

Addison Group

Senior Accountant

Phoenix, AZ · On-site

$34 - $36/hr

Job Responsibilities: • Support the month-end, quarter-end, and year-end close processes across ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Senior Accountant

Phoenix, AZ · Hybrid

$34 - $36/hr

Job Responsibilities: · Support the month-end, quarter-end, and year-end close processes across ... Addison Group provides equal employment opportunities (EEO) to all employees and applicants for ...

Addison Group

Desktop Support

Houston, TX

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

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Addison Group Jobs Information

What is it like to work at Addison Group?

Addison Group is a professional staffing agency that values a collaborative and dynamic work environment, fostering a culture of teamwork and innovation.

The company's structure is designed to support the growth and development of its employees, with opportunities for advancement and professional growth within the organization. Addison Group's mission is to provide exceptional service to its clients and candidates, while also promoting a positive and inclusive work environment.

Working at Addison Group may appeal to individuals who are passionate about the staffing industry and are looking for a challenging and rewarding career opportunity, with opportunities for professional development and advancement in a fast-paced and dynamic work environment.
What are the most popular job types at Addison Group?
    What are the most popular jobs at Addison Group?
    What are the most popular categories at Addison Group?
    Infographic showing various Desktop Support job openings at Addison Group in the United States as of June 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 79% Physical, 13% Hybrid, and 8% Remote job distribution.
    Technology Support Analyst II

    Technology Support Analyst II

    Addison Group

    Albany, NY • On-site

    $62K - $68K/yr

    Full-time

    Medical, Dental, Vision, Retirement

    Posted 9 days ago

    Job description

    Role: Technology Support Analyst II
    Location: Albany, NY
    Pay Rate Range: $62,400-$68,400/year
    Internal Job ID: 10076114
    Are you looking for a growth opportunity for a reputable company with a positive work environment?
    Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity!
    Job Responsibilities:
    • Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions.
    • Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.
    • Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates.
    • Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams.
    • Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements.
    • End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems.
    • Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures.
    • Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience.

    Requirements:
    • High school diploma or equivalent is required, and an associate's degree or technical certification is preferred
    • Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting
    • Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications
    • Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels
    • Basic understanding of networking concepts and protocols
    • Willingness to learn and adapt to new technologies and procedures
    • Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable
    • Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner

    Why choose Addison IT?
    • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
    • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
    • Permanent Employment: Many of Addison's job openings lead to potential permanent employment
    • Connections: You connect directly with hiring managers from renowned organizations
    • Options: You are presented multiple employment options near your home
    • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
    Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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