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Personal Lines Account Manager Jobs (NOW HIRING)

APR

Personal Lines Account Manager

Nashville, TN

$75K/yr

Personal Lines Account Manager | Personal Lines Account Executive Salary: $75K Location: Nashville, Tennessee Job Summary: We are seeking a dedicated and detail-oriented individual to join our team ...

APR

Personal Lines Account Manager

Tappan, NY

$45K - $62K/yr

Personal Lines Account Manager Location: Tappan, NY Salary: 50-70K Base Salary + commissions on new business sales (Depending on experience and qualifications) Position Summary Independent insurance ...

APR

Personal Lines Account Manager

Salt Lake City, UT · Hybrid

$55K - $65K/yr

Insurance Personal Lines Account Manager Location: Salt Lake City, UT (hybrid remote once established) Salary: $55,000 - 65,000 (Depending on experience and qualifications) Benefits: Comprehensive ...

APR

Senior Personal Lines Account Manager

Hoboken, NY

$90K - $105K/yr

SR. Personal Lines Account Manager | HNW Clients Location: Jersey City, Hoboken, Union City areas Salary: $90,000-105,000 (Depending on experience and qualifications) Independent insurance agency is ...

The Misch Group

Personal Lines Account Manager

Columbus, OH · On-site

$55K - $70K/yr

Personal Lines Account Manager Department: Insurance & Financial Services Employment Type: Full Time Location: Ohio Compensation: $55,000 - $70,000 / year Description About Us: We are an independent ...

APR

Personal Lines Account Manager | Remote

Eden, WI · Remote

$60 - $80K/hr

Personal Lines Account Manager Location: Eden, WI | Remote Salary : $60-$80k + Benefits Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to ...

The Misch Group

Personal Lines Account Manager

Miami, FL · On-site

$60K - $80K/yr

Personal Lines Account Manager Department: Insurance & Financial Services Employment Type: Full Time Location: Florida Compensation: $60,000 - $80,000 / year Description We are an independent ...

Crossagency

Personal Lines Account Manager

Lewiston, ME · On-site +1

$19 - $21/hr

Personal Lines Account Manager - Lewiston, Maine Personal Lines Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and ...

Insurance Search Specialists

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Personal Lines Account Manager

San Diego, CA · Remote

$75K - $90K/yr

Personal Lines Account Manager $75,000-$90,000 | Remote | San Diego, CA-Based Brokerage A well-established independent insurance brokerage based in San Diego is looking for an experienced Personal ...

Leavitt Group

Personal Lines Account Manager

Shelby, NC · On-site

$42K - $57K/yr

Personal Lines Account Manager are the cornerstone of the personal lines services team. This position answers all inbound personal lines service calls. They perform service and sales for customers ...

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Personal Lines Account Manager information

See salary details

$32.5K

$55.3K

$87K

How much do personal lines account manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for personal lines account manager in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a Personal Lines Account Manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a Personal Lines Account Manager, and why are they important?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges Personal Lines Account Managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

More about Personal Lines Account Manager jobs
What cities are hiring for Personal Lines Account Manager jobs? Cities with the most Personal Lines Account Manager job openings:
What are the most commonly searched types of Personal Lines Account jobs? The most popular types of Personal Lines Account jobs are:
Who are the top companies hiring for Personal Lines Account Manager jobs? The top employers for Personal Lines Account Manager jobs are:
What states have the most Personal Lines Account Manager jobs? States with the most job openings for Personal Lines Account Manager jobs include:
What job categories do people searching Personal Lines Account Manager jobs look for? The top searched job categories for Personal Lines Account Manager jobs are:
Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.

Personal Lines Account Manager

APR Careers, Inc.

Hoboken, NJ

$90K - $105K/yr

Full-time

Posted 8 days ago

Job description

Personal Lines Account Manager

Location: Jersey City, Hoboken, Union City areas

Salary: $90,000-105,000

(Depending on experience and qualifications)

Independent insurance agency is seeking a highly experienced personal lines account manager (personal lines CSR) to join their personal lines team! This is an in-office position, and work is within a collaborative team based environment. Requires an experienced insurance professional that is comfortable following established agency protocols.


The personal lines account manager will be responsible for providing outstanding customer service to the agency's personal lines clients. The personal lines account manager will respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential new lines of coverage or increased levels of coverage to ensure clients have the appropriate amount of insurance protection. The account manager will be responsible for providing timely and professional day-to-day client service, providing new client insurance quotes across multiple carriers, and work closely with the personal lines producer and insurance company representatives. 

 

Responsibilities will include:

  • Support and service a wide range of personal lines accounts.
  • Support agency producers with customer service related tasks.
  • Handle incoming new business sales calls or walk-in business as needed
  • Cross-sell or account rounding as needed ensuring clients have appropriate coverage
  • Liaison between clients, producers and insurance company representatives. 
  • Certificates, endorsements, binders, and first claims
  • Marketing, quoting, rating of new client business and account renewals.

 

Requirements:

  • New Jersey Property & Casualty Insurance License Required
  • Experience with auto, home, condo, flood, renters, boat, and recreational policies
  • Minimum of 10 years independent agency experience
  • Experience with insurance quoting and policy updates
  • Experience with account rounding/ cross-selling
  • Knowledge of Microsoft Excel, Word and related software
  • Experience using Applied (TAM or EPIC) or AMS 360 agency management systems is strongly preferred.
  • Experience with high net worth clients is a plus

All inquiries will be kept confidential