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Customer Service Administrator Jobs (NOW HIRING)

Associa

Customer Service Administrator

Sun City, AZ · On-site

$16 - $18/hr

Customer Service Administrator With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team ...

STI

Customer Service Administrator

$18.25 - $24.25/hr

Customer Service Administrator Location: REMOTE Duration: 12+ Months Minimum of a bachelor's degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving ...

Thrivent

Customer Service Administrator

Rochester, MN · On-site

$27.50/hr

As a Customer Service Administrator (Paraplanner) at Emerald Financial Group, you will have the opportunity to work directly with an experienced advisory team while building strong relationships with ...

Associa

Customer Service Administrator

Sun City, AZ · On-site

$16 - $18/hr

The Customer Service Administrator is responsible for supporting customers, homeowners, vendors, and guests by addressing inquiries, resolving issues, and providing a positive experience across all ...

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How much do customer service administrator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What Is a Customer Service Administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a Customer Service Administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What are some common challenges faced by Customer Service Administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What are Customer Service Administrators?

Customer Service Administrators are professionals responsible for supporting customers by handling inquiries, resolving issues, and ensuring a smooth experience with a company’s products or services. They typically manage communication through phone, email, or chat, process orders, maintain customer records, and coordinate with other departments to resolve customer concerns. This role requires strong communication, problem-solving skills, and attention to detail. Customer Service Administrators play a key role in maintaining customer satisfaction and loyalty.

What are the 5 duties of an office administrator?

An office administrator's duties typically include managing correspondence, organizing files and records, scheduling appointments and meetings, overseeing office supplies and equipment, and supporting staff with administrative tasks. These roles require strong organizational skills and proficiency with office software tools. The position often involves multitasking and maintaining efficient office operations.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer service directors or client relations managers, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing large teams or complex client accounts.
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.
Customer Service Administrator

Customer Service Administrator

Towne Properties

Cincinnati, OH • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Administrator

At Towne Properties, we don't just build communities—we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.

Position: Customer Service Administrator Location: West Cincinnati Association District Office - Cincinnati, OH Pay Rate: $19/hour

Schedule: Monday – Friday, 8:30am to 5pm

What You'll Do as a Customer Service Administrator:

  • Serve as the primary point of contact for residents and homeowners in your portfolio.
  • Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
  • Address customer service inquiries and provide feedback to Association Managers.
  • Prepare newsletters, community mailings, and other clerical tasks.
  • Communicate with Board members regarding project updates and tasks.

What We're Looking For:

  • 6+ months of experience in customer service or administrative roles.
  • Strong written and verbal communication skills.
  • Proficiency in MS Office products.
  • Experience drafting reports and business correspondence.
  • The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
  • Willingness to undergo a drug and background check if offered the position.

Why Join Towne Properties?

  • Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
  • Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
  • Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!
  • Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.

Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

Requirements:

  • 6+ months of experience in customer service or administrative roles
  • Proficiency in MS Office products (Outlook, Word, Excel)

Apply