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Service Dispatcher Jobs (NOW HIRING)

Wood's Heating Service

Service Dispatcher

Tiverton, RI · On-site

$17.25 - $23/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Star Group LP

Service Dispatcher

Hopewell Junction, NY · On-site

$18.75 - $25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Robison

Service Dispatcher

Port Chester, NY · On-site

$20.50 - $27.50/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Star Group LP

Service Dispatcher

Newtown, PA · On-site

$17.25 - $23.25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Star Group

Service Dispatcher

Port Chester, NY · On-site

$20.50 - $27.50/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Star Group LP

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Meenan

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

FACILITY SOLUTIONS GROUP INC

Service Dispatcher

Manalapan, NJ · On-site

$19 - $25.50/hr

As a Service Dispatcher you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and ...

Goyette Mechanical

Service Dispatcher

Flint, MI

$18 - $24/hr

The Service Dispatcher Position The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company's service department, while ensuring timely and efficient ...

Meenan

Service Dispatcher

Newtown, PA · On-site

$17.25 - $23.25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

John Ray and Sons

Service Dispatcher

Troy, NY · On-site

$18.25 - $24.25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Lift Incorporated

Service Dispatcher

Leesport, PA · On-site

$17.25 - $23/hr

As our Service Dispatcher, you'll earn a competitive hourly wage . We also offer an outstanding benefits package , including: * 100% employee-owned company * Medical, dental, and vision insurance ...

Star Group LP

Service Dispatcher

Newtown, PA · On-site

$17.25 - $23.25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

PrideStaff

Service Dispatcher

Denver, CO · On-site

$35/hr

Service Dispatcher: THIS IS A DIRECT-HIRE OPPORTUNITY Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM Pay Rate : $35/hr., Depending on Experience Location: Denver, CO 80216 Experience: 6 months ...

Pacific Coast Trane

Service Dispatcher

Sunnyvale, CA · On-site

$80K - $98K/yr

SERVICE DISPATCHER We are currently seeking a Service Dispatcher to join our Sales team in Sunnyvale, CA. SUMMARY: The Service Dispatcher is the key figure in an enabling team, which manages the ...

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How much do service dispatcher jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What Is a Service Dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What are the key skills and qualifications needed to thrive as a Service Dispatcher, and why are they important?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a Service Dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.
Service Dispatcher

Service Dispatcher

Wood's Heating Service

Tiverton, RI • On-site

$17.25 - $23/hr

Full-time

Medical, Dental, Retirement

Posted 18 days ago

Job description

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
  • Scheduling service calls and providing work orders for Service Technicians according to urgency
  • Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
  • Communicating with other Dispatchers, Service Technicians and other departments

Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1 -2 years prior dispatch experience preferred
  • Prior experience in a customer service setting a plus
  • Proven problem solving skills
  • Ability to work well in a fast paced environment
  • Proficiency with the MS Office Suite, MS Outlook and Web navigation

Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
• Medical coverage (F/T staff)
• Dental coverage (F/T staff)
• Retirement Savings
• Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Apply