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Service Advisor Service Writer Jobs (NOW HIRING)

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE ...

Car Guys Inc.

Automotive Service Writer

Port Angeles, WA · On-site

$55K - $92K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys

Automotive Service Writer

Norwood, MA · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys

Automotive Service Writer

North Canton, OH

You must have State or Local certifications Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer ...

Car Guys Inc.

Automotive Service Writer

Stanley, WI

$45K - $75K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Keating Chevrolet

Be Seen First

Automotive Service Advisor / Service Writer

Conroe, TX · On-site

$5K - $12K/mo

We have an immediate opening for a Service Advisor / Service Writer to work in our busy service department! There has never been a better time to advance your career in the automotive industry. Apply ...

Bidleman Ford

Service Advisor

Auburn, NY

Service Advisor / Service Writer Bidleman Ford - Auburn, NY Bidleman Ford in Auburn is growing, and we're looking for an experienced Service Advisor / Service Writer to join our team. We're looking ...

Bidleman Ford

Service Advisor

Auburn, NY · On-site

Service Advisor / Service Writer Bidleman Ford - Auburn, NY Bidleman Ford in Auburn is growing, and we're looking for an experienced Service Advisor / Service Writer to join our team. We're looking ...

CORBITT PARTNERS LLC

Service Writer

Kenly, NC

$14/hr

... Writer to join our fast-paced, high-volume shop. This role is perfect for customer-focused ... As a Service Advisor, you are the key link between our customers and diesel technicians, ensuring ...

Kenly 95 Petro

Service Writer

Kenly, NC · On-site

$14/hr

... Writer to join our fast-paced, high-volume shop. This role is perfect for customer-focused ... As a Service Advisor, you are the key link between our customers and diesel technicians, ensuring ...

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Service Advisor Service Writer information

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$12

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$39

How much do service advisor service writer jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for service advisor service writer in the United States is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor (Service Writer), and why are they important?

To thrive as a Service Advisor (Service Writer), you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is valuable. Excellent communication, problem-solving, and organizational skills help build trust with customers and coordinate efficiently with service technicians. These skills are essential for ensuring customer satisfaction, accurate service documentation, and smooth workflow in automotive service departments.

How does a Service Advisor Service Writer typically handle high volumes of customer requests during peak times?

During busy periods, Service Advisor Service Writers prioritize effective communication and organization to manage multiple customer requests efficiently. They often rely on scheduling tools, clear documentation, and strong teamwork with technicians to ensure timely updates and accurate estimates for each customer. Proactively managing expectations and keeping customers informed about wait times or delays are essential parts of the role. This approach helps maintain customer satisfaction and smooth workflow in the service department.

What are Service Advisors or Service Writers?

Service Advisors, also known as Service Writers, are professionals who act as the liaison between customers and the automotive service department. They help customers understand their vehicle's maintenance needs, write up service requests, explain recommended repairs, and provide cost and time estimates. Service Advisors also communicate with technicians to ensure repairs are completed correctly and on schedule. Their goal is to ensure customer satisfaction and efficient workflow in the service department.

What is the difference between Service Advisor Service Writer vs Service Technician?

AspectService Advisor Service WriterService Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service laneGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto dealerships, repair shopsRepair shops, dealerships, automotive service centers
Search & Comparison IntentUnderstanding roles, career options, job requirementsTechnical skills, repair duties, certifications

Service Advisor Service Writers focus on customer communication, scheduling, and administrative tasks, while Service Technicians perform hands-on vehicle repairs. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

More about Service Advisor Service Writer jobs
What cities are hiring for Service Advisor Service Writer jobs? Cities with the most Service Advisor Service Writer job openings:
What states have the most Service Advisor Service Writer jobs? States with the most job openings for Service Advisor Service Writer jobs include:
What job categories do people searching Service Advisor Service Writer jobs look for? The top searched job categories for Service Advisor Service Writer jobs are:
Service Advisor Service Writer jobs near you
Infographic showing various Service Advisor Service Writer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 51% Physical, 2% Hybrid, and 47% Remote job distribution, with an average salary of $50,192 per year, or $24.1 per hour.

Auto Service Advisor / Service Writer

Independent Auto and Diesel Repair

Jamestown, TN • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

Independent Auto and Diesel Repair in Jamestown, TN is looking to hire a full-time Auto Service Advisor / Service Writer to assist customers, prepare estimates, and schedule services. Do you have a talent for providing great customer service? Are you interested in a career with a state-of-the-art automotive shop? Would you like to enjoy weekends off? If so, please read on!

This position earns a competitive wage. We provide great benefits, including medical, dental, vision, paid time off (PTO), and company-provided uniforms. If this sounds like the right customer service opportunity for you, apply today!

ABOUT INDEPENDENT AUTO AND DIESEL REPAIR

We're a family-owned automotive and diesel repair shop with a cutting-edge facility specifically designed to be safe, efficient, and comfortable. We invest in the latest diagnostic and repair equipment available so we can provide our customers with the highest level of service. Whether a customer needs an electrical system repair, exhaust system replacement, or a major engine overhaul, our skilled technicians can fix it all!

We hire good, hardworking people who serve our customers with integrity. Our reputation relies on the dedication of our staff, so we're committed to ensuring our employees are happy. When you join our team, you won't only receive excellent insurance benefits, but you'll also benefit from our close-knit culture: we care about each other, and it shows. We hope you'll join us!

A DAY IN THE LIFE OF AN AUTO SERVICE ADVISOR / SERVICE WRITER

As an Auto Service Advisor / Service Writer, your friendly personality shines through in all your interactions! Whether over the phone or in person, you greet each customer graciously and listen carefully as they explain the issues they're experiencing with their car. Thorough and attentive to detail, you create written estimates complete with a comprehensive plan for urgent car repairs and future service needs. As someone who is honest and persuasive without being pushy, you are effective at converting recommendations into sales. You then add the work order to the database and schedule an appointment, providing the customer with a realistic timeline of when the work will be completed.

An excellent communicator, you serve as a liaison between customers and technicians. Luckily, you have access to a computerized point of sales system to seamlessly communicate with our technicians who have computer terminals and tablets on hand. You keep the customer in the loop throughout the repair process, providing updates and contacting them when their car is ready for pickup. You love helping people each day, and you feel great knowing that our customers and technicians value your efforts!

QUALIFICATIONS

  • 2+ years of experience in a service advisor role
  • Excellent customer service skills

Do you work well as part of a team? Are you highly organized and attentive to detail? Can you accurately document issues and provide thorough estimates for car repairs? If yes, you might just be perfect for this customer service position!

WORK SCHEDULE FOR AN AUTO SERVICE ADVISOR / SERVICE WRITER

Hours for our automotive shop are Monday - Friday, 7:30 am - 6 pm. Occasional overtime work may be required.

ARE YOU READY TO JOIN OUR AUTOMOTIVE TEAM?

If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 38556


Job Posted by ApplicantPro