Public Information Officer Jobs (NOW HIRING)

JOB SUMMARY Under the general supervision of the Assistant City Manager, the Public Information Officer (PIO) is responsible for creating and distributing official statements, news releases, and promotional materials to enhance public awareness and understanding of City services and initiatives. The PIO serves as the primary City liaison to news media, ensuring accurate and timely information is conveyed to the public, and manages responses to media inquiries. ESSENTIAL JOB FUNCTIONS (ILLUSTRATIVE ONLY) Media Relations: Respond to media inquiries and provide accurate information about city initiatives and services.

Content Creation: Coordinate the development and distribution of various media content, including videos, social media posts, e-newsletters, photographs, brochures, and website news releases. Communication Support: Assist in preparing Titusville Talking Points and monthly articles for local newspapers and represent the City at Council events and speaking engagements. Social Media Management: Monitor social media platforms to track trends and identify topics that require timely responses.

Strategic Communication: Develop and implement communication strategies to ensure key messages reach community stakeholders, reviewing all press releases and public communications for accuracy and professionalism. Community Engagement: Participate in City events, conduct educational classes on City services, and oversee programs such as the Citizens Academy to enhance public understanding of City operations. Crisis Communication: In emergencies, activate and coordinate crisis communication strategies within the Emergency Management framework.

Collaboration: Attend meetings with local organizations, including the Titusville Area Visitors Council, Space Coast Florida Public Relations Association, and Brevard County Public Information Network, to align with stakeholders and familiarize with departmental operations. Project Updates: Regularly communicate with the supervisor about project status, progress toward goals, and any necessary adjustments to work schedules. This role is essential for managing City communications, enhancing public engagement, and ensuring timely and accurate information reaches the Titusville community through various platforms and events.

Knowledge, Skills, and Abilities for Public Information Officer The Public Information Officer must stay updated on emerging communication technologies and demonstrate experience in using and managing multiple social media platforms. This role requires excellent judgment in all public communications to ensure clarity, accuracy, and professionalism. The position demands the ability to work accurately under pressure or in high-stress situations.

Strong communication skills, both written and verbal, are essential for effectively conveying information to diverse audiences. Understanding of photography, photo editing, and video concepts is necessary to produce visually engaging and informative content for public dissemination. EDUCATION & EXPERIENCE Candidates must hold a bachelor's degree in public relations, communications, marketing, or a related field, along with at least four (4) years of recent public relations experience.

The Public Information Officer must become an active member of the Space Coast Florida Public Relations Association (FPRA) and obtain Accreditation in Public Relations (APR) within six (6) months of employment. Candidates must have or acquire the Basic Public Information Officer training through FEMA within one year specifically IS-29 and E0105. SPECIAL REQUIREMENTS The employee must maintain a valid Florida driver's license, and employment eligibility is dependent on a favorable background check.

Candidates must be willing to work irregular hours, including during emergency management activations and at special events as needed. The Public Information Officer is responsible for ensuring that all social media activities adhere to City policies and comply with Florida Public Records law. The Public Information Officer is also expected to participate actively in the Brevard County Public Information Network (PIN) and may be called upon to assist other agencies in responding to emergency incidents as needed.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requires exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additional physical abilities required: Speaking: Ability to articulate clearly and effectively in public speaking engagements, presentations, and meetings.

Sitting: Capacity to sit for extended periods while working at a desk, attending meetings, or during training sessions. Standing: Ability to stand for long durations during events, presentations, or community outreach activities. Stooping: Capability to bend or stoop as needed to retrieve or organize materials, set up displays, or engage with the public at lower levels Talking: Proficient in conversing with diverse audiences, including community members, media representatives, and stakeholders.

Visual Acuity: Ability to see and interpret written materials, visual aids, and digital content, ensuring accurate communication of information. Walking: Capability to walk significant distances during events or when engaging with the community in various locations. Climbing: Ability to climb stairs or navigate elevated areas as needed, such as during events held in multi-level venues.

Feeling: Capacity to use tactile sensitivity to handle materials, equipment, and technology effectively. Grasping: Proficient in grasping objects, such as documents, media equipment, or promotional materials, for effective handling. Handling: Ability to manage various equipment and materials, including setting up and taking down displays or presentations.

Hearing: Capability to hear and comprehend spoken communication in various settings, including crowded environments and public forums. Kneeling: Ability to kneel when necessary to reach lower areas or assist in setting up materials at ground level. Lifting: Capacity to lift and carry items (up to 25 pounds) for event setup, including banners and informational resources.

Mental Acuity: Ability to maintain focus and clarity of thought during high-pressure situations, ensuring effective decision-making and communication Reaching: Capability to reach for materials or equipment at various heights, whether above or below shoulder level. Repetitive Motion Ability to perform repetitive tasks, such as typing, using office equipment, and setting up for events, with efficiency and precision. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position.

While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. This job description does not constitute a written or implied contract of employment. The City of Titusville is an Equal Opportunity Employer.

In compliance with the Americans with Disabilities Act, the City of Titusville will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. E.O.E. The City of Titusville prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

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