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Director Of Customer Acquisition Jobs (NOW HIRING)

Fleet Feet

Director, Customer Acquisition

Carrboro, NC · On-site

Overview: The Director, Customer Acquisition is a senior leader responsible for defining and ... Reporting to the Senior Director of Performance Marketing & Partnerships, this leader works cross ...

Marvin

Director of Customer Service

Kansas City, MO

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Lightology LLC

Director of Customer Service

IL · On-site +1

$100K - $120K/yr

Director of Customer Service Position reports to the Chief Business Officer (CBO) Job Location: Chicago, IL Job Type: Full-Time Pay Rate: $100,000 - $120,000 Yearly The primary function of the ...

FosterThomas

Director of Customer Service

Annapolis, MD · Hybrid

$85K - $95K/yr

The primary function of the Director of Customer Service is to assist with and support the administrative, technological, and project management needs of the team while engaging directly with ...

Marvin

Director of Customer Service

Cleveland, OH

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Marvin

Director of Customer Service

Detroit, MI · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Marvin

Director of Customer Service

Warroad, MN

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Lightology LLC

Director of Customer Service

IL

$100K - $120K/yr

Director of Customer Service Position reports to the Chief Business Officer (CBO) Job Location: Chicago, IL Job Type: Full-Time Pay Rate: $100,000 - $120,000 Yearly The primary function of the ...

Marvin

Director of Customer Service

Sioux Falls, SD

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Marvin

Director of Customer Service

Davenport, IA

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Marvin

Director of Customer Service

Warroad, MN · On-site

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Marvin

Director of Customer Service

Decatur, IL

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

Marvin

Director of Customer Service

Grand Forks, ND

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired ...

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Director Of Customer Acquisition information

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$11K

$186.5K

How much do director of customer acquisition jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director of customer acquisition in the United States is $185,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $185,000.00 and $185,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in Customer Service?

The highest paying roles in customer service typically include Customer Service Directors or Vice Presidents, who oversee large teams and strategic initiatives. These positions often require extensive experience, leadership skills, and may involve managing multiple channels or implementing customer experience technologies, with salaries reaching six figures in many industries.

What does a director of acquisitions do?

A director of customer acquisition is responsible for developing and implementing strategies to attract new customers and increase sales. They analyze market trends, oversee marketing campaigns, and coordinate with sales teams to meet growth targets, often using data analytics and marketing tools. This role requires strong leadership, strategic planning, and knowledge of customer behavior.

What is the difference between Director Of Customer Acquisition vs Marketing Manager?

AspectDirector Of Customer AcquisitionMarketing Manager
Primary FocusDriving new customer acquisition and growth strategiesManaging overall marketing campaigns and brand awareness
ResponsibilitiesDeveloping acquisition funnels, analyzing customer data, optimizing conversion ratesCreating marketing content, overseeing advertising channels, coordinating campaigns
Required SkillsData analysis, digital marketing, strategic planningContent creation, campaign management, branding
Work EnvironmentOften in growth teams, cross-functional collaborationMarketing departments, creative teams

The main difference is that the Director Of Customer Acquisition focuses specifically on strategies to attract new customers and increase revenue, while the Marketing Manager oversees broader marketing efforts including brand building and campaign execution. Both roles require marketing knowledge, but the Director of Customer Acquisition emphasizes data-driven growth tactics.

What is a Director of Customer Acquisition?

A Director of Customer Acquisition is a senior marketing professional responsible for developing and executing strategies to attract new customers to a company. They oversee marketing campaigns, analyze data to identify the most effective channels, and collaborate with sales, product, and analytics teams to maximize customer growth. Their goal is to increase the customer base efficiently while optimizing the cost per acquisition and ensuring long-term customer value.

What jobs in the US pay 300,000 a year?

In the US, roles such as Director of Customer Acquisition, senior executive positions like Chief Marketing Officer, and specialized roles in finance, law, or medicine can earn $300,000 or more annually. These positions typically require extensive experience, advanced skills, and often involve leadership responsibilities or specialized certifications.

What is a director of customer success salary?

A director of customer success typically earns between $100,000 and $180,000 annually, depending on experience, industry, and company size. Compensation may also include bonuses, stock options, and benefits, reflecting the leadership and strategic responsibilities of the role.

What are the key skills and qualifications needed to thrive as a Director Of Customer Acquisition, and why are they important?

To thrive as a Director Of Customer Acquisition, you need a deep understanding of digital marketing strategies, data analytics, and customer segmentation, often supported by a degree in marketing, business, or a related field. Expertise with tools like Google Analytics, CRM systems, marketing automation platforms, and proficiency in data-driven campaign management are essential. Strong leadership, strategic thinking, and excellent communication skills help you inspire teams and collaborate across departments. These skills are crucial for driving sustainable customer growth and maximizing return on marketing investment in a competitive market.

What are some common challenges faced by a Director of Customer Acquisition, and how can they be addressed?

A Director of Customer Acquisition often faces challenges such as adapting to rapidly changing digital marketing trends, optimizing acquisition costs, and ensuring alignment between sales and marketing teams. Managing data across multiple channels and accurately measuring the effectiveness of acquisition strategies also requires strong analytical skills and cross-functional collaboration. Proactively addressing these challenges involves staying updated with industry best practices, leveraging advanced analytics tools, and fostering effective communication between teams to ensure unified goals and strategies.
More about Director Of Customer Acquisition jobs
What cities are hiring for Director Of Customer Acquisition jobs? Cities with the most Director Of Customer Acquisition job openings:
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What job categories do people searching Director Of Customer Acquisition jobs look for? The top searched job categories for Director Of Customer Acquisition jobs are:
Director Of Customer Acquisition jobs near you
Infographic showing various Director Of Customer Acquisition job openings in the United States as of June 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $185,359 per year, or $89.1 per hour.
Director, Customer Acquisition

Director, Customer Acquisition

Fleet Feet

Carrboro, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 11 hours ago

Fleet Feet rating

6.5

Company rating: 6.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

39th of 102 rated fashion retailers

Job description

Our Company
We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview:
The Director, Customer Acquisition is a senior leader responsible for defining and executing Fleet Feet's paid media strategy across the full customer funnel, with accountability for customer acquisition and demand generation. This role leads the digital advertising function with end-to-end ownership of strategy, execution, optimization, and measurement across e-commerce, vendor co-op, local, test-and-learn, and advanced analytics programs.
Reporting to the Senior Director of Performance Marketing & Partnerships, this leader works cross-functionally across internal teams, external agencies, and vendor partners to translate business objectives into scalable, high-performing media strategies. The role balances near-term performance with long-term brand and awareness building, ensuring that upper-funnel investment drives measurable downstream impact on consideration, conversion, and customer quality.
This is a strategic and hands-on role for a paid media professional who thrives in complex environments and is passionate about building modern, full-funnel advertising programs that drive awareness, acquire high-quality new customers, and connect media investment directly to business growth.
This position is hybrid, with the expectation of being in the office 3 days per week.
Responsibilities:
  • Serve as the senior subject matter expert for digital advertising, advising internal teams and vendor partners on best-in-class strategies, platforms, and measurement approaches
  • Own and evolve Fleet Feet's full-funnel paid media strategy across search, social, programmatic, display, connected TV (CTV) and online video (OLV) with accountability for acquiring new, high-propensity customers and driving incremental demand
  • Plan, pitch, execute, and optimize multi-channel paid media campaigns supporting e-commerce growth, vendor co-op programs, local marketing initiatives, and test-and-learn pilots
  • Lead geo-targeted media strategies that support national brand building while driving local relevance, store traffic and e-commerce conversion
  • Develop and scale awareness-driving media programs that increase brand visibility, familiarity, and consideration with a clear path to conversion
  • Partner with analytics and CRM teams to connect upper-funnel media exposure to downstream outcomes such as site engagement, conversion and customer lifetime value
  • Ensure paid media strategies balance reach, frequency, efficiency and quality of acquisition, ensuring acquisition efforts drive long-term value
  • Execute campaigns supporting e-commerce growth, vendor co-op initiatives, local marketing priorities, and test-and-learn pilots.
  • Partner closely with creative, content, merchandising, and vendor teams to ensure cohesive messaging and seamless execution across the customer journey
  • Act as the primary day-to-day point of contact for agencies and key media partners, ensuring clear communication, accountability and strong performance
  • Leverage analytics platforms (Google Analytics, BI tools, platform reporting) to monitor performance, uncover insights and drive ongoing optimization
  • Advance Fleet Feet's media effectiveness and incrementality measurement capabilities, including testing frameworks, attribution approaches and advanced analytics
  • Manage all digital advertising budgets with a disciplined focus on ROI, efficiency and scalable growth
  • Build and maintain a forward-looking roadmap for advertising operations, tools, and processes to enable speed, agility and innovation
  • Develop and own tools, workflows, and documentation that improve campaign execution, reporting accuracy and cross-team collaboration
  • Lead, coach, and develop members of the digital advertising team, with a strong emphasis on skill growth, strategic thinking, and executional excellence
  • Stay current on digital advertising trends, platform updates, privacy changes, and evolving retail media dynamics, with opportunities for continuous learning and professional development
  • Proactively identify new opportunities, partners, and solutions that can strengthen Fleet Feet's paid media capabilities and competitive advantage

Qualifications:
  • Bachelor's degree or equivalent practical experience
  • 10+ years of progressive experience in digital advertising, performance marketing, or paid media, demonstrating significant leadership growth, strategic impact, and the ability to drive transformative marketing solutions
  • Proven experience leading full-funnel paid media strategies for an ecommerce and/or omnichannel retail brand
  • Deep expertise across Search, Paid Social, Programmatic, Display and Video advertising ecosystems, including measurement and optimization methodologies
  • Familiarity with CTV and OLV executed on a geotargeted basis
  • Strong analytical skills with the ability to interpret complex data and translate insights into clear recommendations and actions
  • Advanced proficiency with cutting-edge digital marketing tools including Google Ads, Meta Ads, Google Analytics, Excel, and enterprise BI platforms like Looker Studio, Tableau, or Power BI
  • Demonstrated success managing agency relationships and complex cross-functional stakeholder groups
  • Excellent communication, presentation, and organizational skills with a high attention to detail
  • Advertising agency experience or equivalent professional experience strongly valued
  • Franchisor, multi-location, and/or retail experience preferred

Benefits:
  • Annual Bonus Eligibility: Eligible for performance-based annual incentive compensation tied to company results.
  • Relocation Support: Relocation assistance available for candidates who require a move to the area.
  • Robust benefits package including medical, dental, vision, FSA, HSA, EAP, and more
  • 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
  • Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
  • Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
  • Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
  • Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
  • Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations:
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

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