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Customer Service Reps Jobs (NOW HIRING)

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Customer Service Reps

Wayne, MI · On-site

$18 - $20/hr

Customer Service Representative Job Summary: We are seeking a friendly, reliable Customer Service Representative to handle incoming phone calls and assist customers with their questions, concerns ...

Customer Service Reps

Wichita Falls, TX · On-site

$16 - $21.75/hr

As a Customer Service Rep, you will be the face of our company, providing exceptional service and support to our valued customers. * Greet customers warmly and professionally, ensuring a positive ...

Customer Service Reps

Avondale, AZ

$16.50 - $22.50/hr

Customer Service Reps Job Category: Customer Service Full-Time On-site Cavco Goodyear 1366 S Litchfield Rd Goodyear, AZ 85338, USA Description The production service team ensures customer issues are ...

Customer Service Reps

Duncan, OK

$15.50 - $21/hr

Customer Service Reps Job Category: Customer Service Full-Time Location: Duncan, OK 73533, USA Description The production service team ensures customer issues are addressed to the customer ...

Customer Service Reps

Waco, TX

$14.25 - $19.25/hr

Customer Service Reps Job Category: Customer Service Requisition Number: CUSTO004134 Posted: October 16, 2025 Full-Time On-site Cavco Waco 2801 Gholson Rd Waco, TX 76704, USA Description ...

Customer Service Reps

Wichita Falls, TX · On-site

$16 - $21.75/hr

As a Customer Service Rep, you will be the face of our company, providing exceptional service and support to our valued customers. * Greet customers warmly and professionally, ensuring a positive ...

Customer Service Reps

Goodyear, AZ

$15.50 - $21/hr

Customer service representatives take customer calls and work to resolve customer issues and concerns with Cavco's warranties and commitments. He/she assists customers with understanding their ...

Customer Service Representatives

Stuart, FL

$13.50 - $18.25/hr

Customer Service Representatives Location : Stuart, FL Duration : 12 Months contract Total Hours/week : 40.00 1st Shift Shift Timings: 3 days - 9AM - 5:30PM 1 day 10:30AM - 7PM 1 day 12:30PM - 9PM

Customer Service Reps

Duncan, OK · On-site

$15.50 - $21/hr

Customer service representatives take customer calls and work to resolve customer issues and concerns with Cavco's warranties and commitments. He/she assists customers with understanding their ...

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Customer Service Reps information

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How much do customer service reps jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for customer service reps in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, active listening, and emotional intelligence are crucial soft skills for handling customer inquiries and resolving complaints effectively. These skills ensure positive customer experiences, foster loyalty, and contribute to the overall success of the company.

What are some common challenges Customer Service Reps face, and how can they be effectively managed?

Customer Service Reps often encounter challenges such as handling difficult or upset customers, managing high call volumes, and maintaining product knowledge. Effective time management and active listening skills are crucial for resolving issues efficiently while keeping customers satisfied. Many companies provide training and support resources to help reps build resilience and de-escalation techniques, fostering a positive work environment. Collaborating with team leads and sharing best practices with colleagues can also help reps navigate challenging situations more smoothly.

What are Customer Service Representatives?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate through phone, email, live chat, or in-person interactions. CSRs play a vital role in ensuring customer satisfaction and maintaining a positive image for the company. Their responsibilities often include processing orders, handling returns, and troubleshooting issues.

What is the difference between Customer Service Reps vs Call Center Agents?

AspectCustomer Service RepsCall Center Agents
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; training provided on call handling
Work EnvironmentOffice settings, retail stores, or remoteCall centers, customer support centers, or remote
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Primary FocusHandling customer inquiries, resolving issues, providing product infoAnswering calls, troubleshooting, sales, and support

Customer Service Reps and Call Center Agents both focus on assisting customers, but Customer Service Reps often handle a broader range of customer interactions across various channels, while Call Center Agents primarily manage inbound or outbound calls. Both roles require similar credentials and are common in many industries, with differences mainly in work environment and specific job functions.

More about Customer Service Reps jobs
What cities are hiring for Customer Service Reps jobs? Cities with the most Customer Service Reps job openings:
What states have the most Customer Service Reps jobs? States with the most job openings for Customer Service Reps jobs include:
Infographic showing various Customer Service Reps job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Reps

Lower Huron Chemical & Supply

Wayne, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

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Job description

Job Title: Customer Service Representative

Job Summary:
We are seeking a friendly, reliable Customer Service Representative to handle incoming phone calls and assist customers with their questions, concerns, and service needs. The ideal candidate is a good communicator, patient, and committed to providing a positive customer experience.

Key Responsibilities:

  • Answer incoming phone calls in a professional and courteous manner

  • Assist customers with questions about products, services, or accounts

  • Resolve customer issues or complaints efficiently and calmly

  • Provide accurate information and follow company procedures

  • Document customer interactions and update records as needed

  • Escalate complex issues to the appropriate team when necessary

Qualifications:

  • Strong verbal communication and listening skills

  • Ability to remain calm and helpful under pressure

  • Basic computer skills and ability to navigate systems

  • Reliable, friendly, and punctual

Work Environment:

  • Office environment

  • Regular interaction with customers via phone

Schedule:

  • Full-time

What We Offer:

  • Training and ongoing support

  • Competitive pay (based on experience)

This role is ideal for someone who enjoys helping others and can create a positive experience for every customer interaction.

Company Description

Family owned distributor of cleaning supplies and equipment throughout since 1978.