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Customer Service Account Manager Jobs (NOW HIRING)

Eaton

Customer Service Account Manager

Rumford, RI · On-site

$69K - $101K/yr

Eaton's IS AER FED division is currently seeking a Customer Service Account Manager. This position will be located at our Rumford, RI facility. The Customer Account Manager will be the primary point ...

Tuuci

Customer Service Account Manager

Hialeah, FL · On-site

The Customer Service Account Manager plays a key role in supporting customers by providing timely, accurate, and helpful assistance. This role focuses on order support, technical troubleshooting, and ...

TUUCI

Customer Service Account Manager

Hialeah, FL · On-site

The Customer Service Account Manager plays a key role in supporting customers by providing timely, accurate, and helpful assistance. This role focuses on order support, technical troubleshooting, and ...

Atkore

Customer Service Account Manager II

Fort Worth, TX · On-site

$46K - $63K/yr

Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Legence

Service Account Manager

San Jose, CA · On-site

$110K - $150K/yr

Maintain accurate CRM/ERP records for contracts, proposals, customer interactions. * Partner with service coordinators and operations staff to ensure seamless account and project execution.

gaylor

Service Account Manager / ATL

Atlanta, GA · On-site

SCOPE OF WORK The Service Account Manager is responsible for fostering strong client relationships, ensuring customer satisfaction, and managing the delivery of services or products to clients. This ...

gaylor

Service Account Manager / ATL

Atlanta, GA · On-site

SCOPE OF WORK The Service Account Manager is responsible for fostering strong client relationships, ensuring customer satisfaction, and managing the delivery of services or products to clients. This ...

Maxair Mechanical

Service Account Manager

Marietta, GA · On-site

At Maxair, we believe that our customers' satisfaction is the goal of our work. We safely provide the highest quality products and services for a fair price. Our employees' personal happiness and job ...

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Customer Service Account Manager information

See salary details

$26K

$47.3K

$75K

How much do customer service account manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for customer service account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Account Manager, and why are they important?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a Customer Service Account Manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What does a Customer Service Account Manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

More about Customer Service Account Manager jobs
What cities are hiring for Customer Service Account Manager jobs? Cities with the most Customer Service Account Manager job openings:
What are the most commonly searched types of Customer Service Account jobs? The most popular types of Customer Service Account jobs are:
What states have the most Customer Service Account Manager jobs? States with the most job openings for Customer Service Account Manager jobs include:
What job categories do people searching Customer Service Account Manager jobs look for? The top searched job categories for Customer Service Account Manager jobs are:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.

Customer Service Account Manager

Allied National Services

Brooklyn Park, MN

Other

Posted 3 days ago

Job description

Customer Service Account Manager
Allied National Services | Corporate Office

Allied National Services is seeking a Customer Service Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Key Responsibilities:

  • Monitor and ensure daily attendance of employees

  • Schedule and coordinate special services via phone

  • Conduct pre- and post-service confirmations

  • Respond promptly to emails and phone inquiries

  • Maintain and update CRM systems

  • Follow up on equipment repairs and service issues

  • Process contractor invoices accurately and efficiently

  • Source, vet, hire, and onboard new contractors and employees

Schedule:
Monday - Friday, 8:00 AM to 4:30 PM

Qualifications:

  • 2+ years of customer service experience in an office setting

  • Consistent work history

  • Strong multitasking and organizational skills

  • Confident decision-making with sound business judgment

  • Ability to prioritize in a fast-paced environment

  • Excellent communication and interpersonal skills

  • Intermediate proficiency in Microsoft Excel

  • High attention to detail with strong follow-up skills

  • Management experience preferred but not required

  • Associate's or Bachelor's degree preferred but not required

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