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Customer Account Manager Jobs (NOW HIRING)

Catalent, Inc.

Customer Account Manager

Winchester, KY · On-site

Customer Account Manager Position Summary * Typical working hours will be Monday-Friday 8 AM-5 PM * This position is 100% on-site in Winchester, Kentucky. Catalent's Winchester location is the ...

SIO Logistics

Customer Account Manager

Houston, TX · On-site

$45K - $50K/yr

We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business ...

SIO Logistics

Customer Account Manager

Southlake, TX · On-site

$45K - $50K/yr

We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business ...

SIO Logistics

Customer Account Manager

Dallas, TX · On-site

$45K - $50K/yr

We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business ...

Hutson, Inc

Customer Account Manager

Williamston, MI · On-site

A Customer Account Manager is responsible for the sales to and relationship with key customer accounts. Key customers accounts represent those customer segments that have a significant impact on the ...

FMI Aerostructures

Customer Account Manager

Valencia, CA · On-site

$100K - $140K/yr

The Customer Account Manager is a crucial role and is the face of our company, building strong relationships with our clients to ensure their satisfaction and loyalty. Expertise in account management ...

Ontic

Customer Account Manager

Creedmoor, NC · On-site

$65K - $70K/yr

Our team is looking for a Customer Account Manager for the OEM group to join them. You will report to the Cell Manager and will have an onsite work schedule in Creedmoor, NC. To be considered for the ...

FMI Aerostructures

Customer Account Manager

Valencia, CA · On-site

$100K - $140K/yr

The Customer Account Manager is a crucial role and is the face of our company, building strong relationships with our clients to ensure their satisfaction and loyalty. Expertise in account management ...

Ontic

Customer Account Manager

Creedmoor, NC · On-site

$65K - $80K/yr

Our team is looking for a Customer Account Manager for the OEM group to join them. You will report to the Cell Manager and will have an onsite work schedule in Creedmoor, NC. To be considered for the ...

FMI Aerostructures

Customer Account Manager

Valencia, CA · On-site

$100K - $140K/yr

The Customer Account Manager is a crucial role and is the face of our company, building strong relationships with our clients to ensure their satisfaction and loyalty. Expertise in account management ...

Markon

Customer Account Manager

Fairfax, VA · On-site

$160K - $185K/yr

Description Markon is seeking a Financial Analyst / Customer Account Manager to support an Intelligence Community customer by managing financial operations, customer accounts, and billing activities ...

Markon

Customer Account Manager

Fairfax, VA · On-site

$160K - $185K/yr

Markon is seeking a Financial Analyst / Customer Account Manager to support an Intelligence Community customer by managing financial operations, customer accounts, and billing activities in a fee-for ...

Social Influence LLC

Customer Account Manager

Garner, NC · On-site

$75K/yr

Shift: 8am-5pm Pay Range: up to $75k Job Summary The Customer Account Manager serves as a trusted advisor to assigned clients, supporting their success through strong relationship management and ...

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Customer Account Manager information

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$26K

$47.3K

$75K

How much do customer account manager jobs pay per year?

As of Jun 2, 2026, the average yearly pay for customer account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Account Manager, and why are they important?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a Customer Account Manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What does a Customer Account Manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

More about Customer Account Manager jobs
What cities are hiring for Customer Account Manager jobs? Cities with the most Customer Account Manager job openings:
What are the most commonly searched types of Customer Account jobs? The most popular types of Customer Account jobs are:
Who are the top companies hiring for Customer Account Manager jobs? The top employers for Customer Account Manager jobs are:
What states have the most Customer Account Manager jobs? States with the most job openings for Customer Account Manager jobs include:
Customer Account Manager jobs near you

Customer Account Manager

Aaron's Fairway Leasing LLC

Middlesboro, KY • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customer one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today!

Reporting:

Reports directly to the General Manager

Primary Responsibilities:

- Manage the collections process

- Counsel customers to gain timely lease/merchandise renewals

- Confirm customer identification, collect money and obtain customer signatures on lease agreements

- Contact customers who have not renewed merchandise agreements

- Monitor customer payment history and habits and make recommendations to support the customer to ownership

- Maintain customer contact over the phone and through home visits

- Update customer information and maintain accuracy

- Achieve monthly account goals

- Review and close lease agreements with customers

- Act as a key holder as necessary

- Facilitate returns in collaboration with General Manager

- Clean and certify merchandise in the cleaning station for all merchandise personally returned

Qualifications/Requirements:

- High energy, competitive leader

- Two years of retail, restaurant, or related management experience

- Two years of college or military preferred

- Ability to relocated desired

- Excellent interpersonal relationship skills for daily customer contact

- Strong telephone manners

- Neatly groomed, professional appearance

- Valid driver's license

- Strong technical skills or working knowledge of electronic products

- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds

- Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing

We Offer:

- Extensive Training Programs and Excellent Potential for Upward Mobility

- 5 day work week with ALL Sundays off!

- Hourly wage + Bonus & Commission opportunities

- Medical, Dental, Vision, & Life Insurance benefits

- Matched 401K plan after 1 year

- Paid Time Off

- Paid Holidays

- Employee Purchase Discounts

- Referral Program

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