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Auto Service Writer Jobs (NOW HIRING)

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Auto Service Writer Location: Elk Grove Village, IL / Naperville, IL Job Type: Full-Time Pay: Compensation Based on Experience + Benefits About Us We are a busy, family-owned customer-focused ...

Be Seen First

Auto Service Writer Location: Elk Grove Village, IL / Naperville, IL Job Type: Full-Time Pay: Compensation Based on Experience + Benefits About Us We are a busy, family-owned customer-focused ...

Auto Service Writer

Sebastopol, CA · On-site

$40K - $100K/yr

As an Auto Service Writer, you'll enjoy a competitive pay structure, with earning potential between $40,000 to $100,000+ , thanks to enticing sales commissions and bonuses. But that's not all! Our ...

Auto Service Writer

Sebastopol, CA · On-site

$40K - $100K/yr

As an Auto Service Writer, you'll enjoy a competitive pay structure, with earning potential between $40,000 to $100,000+ , thanks to enticing sales commissions and bonuses. But that's not all! Our ...

Auto Service Writer

Sebastopol, CA · On-site

$40K - $100K/yr

As an Auto Service Writer, you'll enjoy a competitive pay structure, with earning potential between $40,000 to $100,000+ , thanks to enticing sales commissions and bonuses. But that's not all! Our ...

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

You must have State or Local certifications Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer ...

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

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Auto Service Writer information

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$12

$24

$40

How much do auto service writer jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for auto service writer in the United States is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Service Writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

How does an Auto Service Writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What are Auto Service Writers?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

More about Auto Service Writer jobs
What cities are hiring for Auto Service Writer jobs? Cities with the most Auto Service Writer job openings:
What states have the most Auto Service Writer jobs? States with the most job openings for Auto Service Writer jobs include:
Infographic showing various Auto Service Writer job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, 3% Part Time, and 26% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,214 per year, or $24.1 per hour.

Auto Service Writer

J & Z AUTO REPAIR INC

Elk Grove Village, IL • On-site

Full-time

Medical, PTO

Posted 16 days ago

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Job description

Auto Service Writer

Location: Elk Grove Village, IL / Naperville, IL
Job Type: Full-Time
Pay: Compensation Based on Experience + Benefits

About Us

We are a busy, family-owned customer-focused automotive repair shop dedicated to providing high-quality service and building long-term relationships with our clients. We are looking for a dependable and organized Auto Service Writer/Manager to join our team and serve as the key link between our customers and technicians.

Responsibilities

  • Greet customers promptly and professionally
  • Listen to customer concerns and accurately document vehicle issues
  • Prepare repair orders and cost estimates
  • Communicate recommended services and timelines clearly
  • Coordinate workflow between customers and technicians
  • Provide updates on repair status
  • Process payments and explain invoices
  • Maintain excellent customer satisfaction

Qualifications

  • Previous automotive service writing or advising experience preferred
  • Strong communication and customer service skills
  • Basic knowledge of vehicle systems and maintenance
  • Ability to multitask in a fast-paced environment
  • Proficient with computers and service management software (currently Techmetric)
  • Valid driver’s license (recommended)

What We Offer

  • Competitive pay
  • Performance bonuses
  • Paid time off
  • Health benefits
  • Work-Life Balance
  • Ongoing training
  • Cutting-Edge Tools and Equipment
  • Employee discounts
  • Supportive team environment
  • Opportunities for advancement

How to Apply

Submit your resume through this posting or at jandzgarage@aol.com as well as apply in person at our Elk Grove Village location J&Z Garage 438 Crossen Ave, Elk Grove Village, Il 60007