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Application Support Administrator Jobs (NOW HIRING)

Schoening Technology Group

Be Seen First

Application Support Administrator

Parma, OH · On-site

$22.21 - $28/hr

Position Overview Our client is seeking an Application Support Administrator to join its growing Production Application Services team. This position is responsible for supporting business-critical ...

Coretek Services

Microsoft Support Administrator

... application issues. Requirements Responsibilities: * Provide technical support for Microsoft ... Administer and troubleshoot Microsoft 365 user accounts, licenses and groups * Manage and support ...

TEKsystems

Application Support

Lehi, UT · Remote

$18 - $22/hr

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

We Make RI

Yushin-Sales Support Administrator

Cranston, RI · On-site

$20 - $23/hr

The Sales Support Administrator will be responsible for supporting our customers and performing ... When an application is submitted, a questionnaire can be automatically sent to the applicant. These ...

FastSigns

Sales and Support Administrator

Daphne, AL · On-site

$40K - $60K/yr

Sales And Support Administrator FASTSIGNS is hiring for a Sales and Support Administrator to join ... Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

Old Republic

Audit Support Administrator

Brandon, FL · Remote

Old Republic Title is seeking an Audit Support Administrator to support our agency auditing team by ... application process. For California applicants, please click the following link to view our CCPA ...

Old Republic

Audit Support Administrator

Tampa, FL · Remote

Old Republic Title is seeking an Audit Support Administrator to support our agency auditing team by ... application process. For California applicants, please click the following link to view our CCPA ...

Old Republic

Audit Support Administrator

Pensacola, FL · Remote

Old Republic Title is seeking an Audit Support Administrator to support our agency auditing team by ... application process. For California applicants, please click the following link to view our CCPA ...

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Application Support Administrator information

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How much do application support administrator jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for application support administrator in the United States is $37.36, according to ZipRecruiter salary data. Most workers in this role earn between $31.25 and $43.27 per hour, depending on experience, location, and employer.

What is an Application Support Administrator?

An Application Support Administrator is a professional responsible for maintaining, troubleshooting, and supporting software applications within an organization. They ensure that applications run smoothly, resolve user issues, and perform regular updates and patches. Their duties often include monitoring application performance, managing user access, and collaborating with IT teams and vendors to resolve problems promptly. This role is essential for ensuring business operations are not disrupted by software issues.

What is the difference between Application Support Administrator vs Help Desk Technician?

AspectApplication Support AdministratorHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)Basic IT certifications or none required
Work EnvironmentSupports specific applications, often in enterprise settingsProvides general technical support to end-users
Employer & IndustryTech companies, large organizations, software vendorsIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding role scope, responsibilities, and skillsEntry-level support, troubleshooting tasks

The Application Support Administrator typically handles specific software applications within enterprise environments, requiring specialized certifications and technical knowledge. In contrast, Help Desk Technicians provide broader, general support to end-users, often with less specialized credentials. Both roles are essential in IT support but differ in scope, complexity, and focus.

What are the key skills and qualifications needed to thrive as an Application Support Administrator, and why are they important?

To thrive as an Application Support Administrator, you need a strong understanding of application troubleshooting, system administration, and familiarity with ITIL processes, often supported by a degree in computer science or related fields. Experience with ticketing systems (like ServiceNow or Jira), database management (SQL), and knowledge of operating systems (Windows, Linux) are typically required. Excellent problem-solving abilities, effective communication, and patience are standout soft skills for this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain reliable application performance for business continuity.

What are some common challenges faced by Application Support Administrators, and how can they be addressed?

Application Support Administrators often encounter challenges such as troubleshooting complex technical issues, managing high-priority incidents under tight deadlines, and balancing multiple support requests simultaneously. Staying up to date with application updates and maintaining clear communication with end-users and development teams are key to addressing these challenges. Developing strong problem-solving skills, maintaining detailed documentation, and prioritizing tasks effectively can help administrators navigate these demands and provide efficient support.
More about Application Support Administrator jobs
What job categories do people searching Application Support Administrator jobs look for? The top searched job categories for Application Support Administrator jobs are:
What are popular job titles related to Application Support Administrator jobs? For Application Support Administrator jobs, the most frequently searched job titles are:
Application Support Administrator jobs near you
Infographic showing various Application Support Administrator job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 76% Part Time, and 18% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $77,710 per year, or $37.4 per hour.
Application Support Administrator

Application Support Administrator

Schoening Technology Group

Parma, OH • On-site

$22.21 - $28/hr

Full-time

Posted 8 days ago

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Job description

Position Overview

Our client is seeking an Application Support Administrator to join its growing Production Application Services team. This position is responsible for supporting business-critical print, mail, workflow, and production management applications used by enterprise clients. The ideal candidate will have experience supporting software applications, troubleshooting technical issues, managing service requests, and working closely with internal teams and customers to ensure seamless application performance.

This opportunity is open to both entry-level candidates who meet the minimum qualifications and experienced professionals with advanced expertise in application support. Compensation will be determined based on skills, experience, and overall fit.

Key Responsibilities

  • Provide production support for enterprise print, mail, and workflow applications.
  • Troubleshoot and resolve application-related issues in a timely manner.
  • Monitor application performance and assist with system maintenance activities.
  • Support new client onboarding activities, including User Acceptance Testing (UAT) and Quality Control (QC) processes.
  • Configure and maintain workflow solutions and business process applications.
  • Collaborate with internal teams to identify and implement process improvements.
  • Document support procedures, troubleshooting steps, and application configurations.
  • Manage and resolve incidents, service requests, and escalations through ticketing systems.
  • Assist with workflow development and system integrations where applicable.
  • Support end users by diagnosing and resolving application-related concerns.

Applications and Technologies Supported

  • Ricoh Process Director (RPD)
  • WebOrder Print-on-Demand Commerce Systems
  • Avanti Slingshot Production Control & Billing Platform
  • ServiceNow and other ticketing platforms
  • Enterprise business process applications

Required Qualifications

  • Associate's degree, Bachelor's degree, or equivalent work experience in Information Technology, Computer Science, Business Systems, or a related field.
  • Experience supporting software applications, enterprise applications, or business process systems.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities in a fast-paced support environment.
  • Strong analytical and organizational skills.
  • Experience working with ticketing or incident management systems.

Preferred Qualifications

  • Experience with ServiceNow or similar IT service management platforms.
  • Knowledge of networking fundamentals, Active Directory, and system administration concepts.
  • Experience supporting workflow, print management, production, ERP, billing, or business automation applications.
  • Understanding of application testing, quality assurance, and user acceptance testing methodologies.
  • Familiarity with scripting or automation tools.

What We're Looking For

  • Strong technical aptitude and willingness to learn specialized business applications.
  • Excellent customer-focused support skills.
  • Ability to work independently and as part of a collaborative team.
  • Detail-oriented mindset with a commitment to quality and continuous improvement.
  • Passion for solving technical problems and improving business processes.

This is an excellent opportunity for candidates looking to build or advance a career in application administration, software support, enterprise systems, and business process automation while supporting a growing portfolio of enterprise clients.