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$53.5K

$96.4K

$121.5K

How much do director of patient financial services jobs pay per year?

As of Jun 8, 2026, the average yearly pay for director of patient financial services in the United States is $96,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a director of financial services make?

A Director of Patient Financial Services typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the size of the healthcare organization, location, and experience. They oversee billing, collections, and financial policies, often requiring strong leadership skills and knowledge of healthcare finance systems.

What is the difference between Director Of Patient Financial Services vs Patient Financial Services Manager?

AspectDirector Of Patient Financial ServicesPatient Financial Services Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonSimilar educational background; certifications are less common but may include revenue cycle or billing certifications
Work EnvironmentOversees entire patient financial services department, strategic planning, and policy developmentManages daily operations, staff, and billing processes within the department
Employer & Industry UsageUsed in hospitals, healthcare systems, and large clinics for leadership rolesFound in similar settings, focusing on operational management

The main difference is that the Director Of Patient Financial Services holds a higher-level leadership role with strategic responsibilities, while the Patient Financial Services Manager focuses on daily operations and staff management within the department.

What does a Director of Patient Financial Services do?

A Director of Patient Financial Services oversees the financial operations related to patient billing, collections, insurance claims, and revenue cycle management in a healthcare facility. They ensure that billing processes are accurate, compliant with regulations, and efficient, helping the organization maximize revenue while maintaining excellent patient service. This role often involves managing staff, implementing financial policies, and collaborating with other departments to resolve billing issues. The director also monitors key performance indicators and works to improve the overall financial health of the organization.

What are the key skills and qualifications needed to thrive as a Director Of Patient Financial Services, and why are they important?

To thrive as a Director Of Patient Financial Services, you need expertise in healthcare revenue cycle management, financial analysis, and a bachelor’s or master’s degree in finance, healthcare administration, or a related field. Familiarity with billing software, electronic health record (EHR) systems, and certifications like CRCR (Certified Revenue Cycle Representative) are often required. Strong leadership, problem-solving, and interpersonal communication skills help in managing teams and collaborating with multiple departments. These skills are crucial for ensuring accurate billing, optimizing revenue, and maintaining regulatory compliance within a healthcare organization.

What are some of the main challenges a Director of Patient Financial Services faces in balancing patient satisfaction with organizational financial goals?

A Director of Patient Financial Services often navigates the complex task of ensuring patients have a positive billing and financial experience while also meeting the organization's revenue cycle objectives. Challenges include managing patient inquiries about bills, overseeing collections, implementing transparent pricing, and ensuring compliance with changing healthcare regulations. Collaborating with clinical teams, IT, and customer service departments is crucial to streamline processes and resolve issues efficiently. Balancing empathy for patients' financial concerns with the need to maintain healthy cash flow is a core part of the role.
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Director Of Patient Financial Services jobs near you
Infographic showing various Director Of Patient Financial Services job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $96,372 per year, or $46.3 per hour.
Director of Patient Financial Services

Director of Patient Financial Services

Lancesoft INC

Owosso, MI • On-site

$105K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Director of Patient Financial Services
Full Time/Permanent - Direct Hire
Owosso, MI, USA
Salary: $105,000-$158,000 (dependent upon experience)
The Director of Patient Financial Services, under direction of the AVP of Finance, provides leadership, direction, and administrative oversight to all hospital leadership for revenue cycle functions such as: Facility and Professional billing, Credentialing, Accounts Receivable and collections process. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.

PRIMARY JOB RESPONSIBILITIES

1. Plans and directs the activities of the Patient Financial Services Department and the Professional billing services department.

2. Manages and directs the credentialing area which includes physicians, APPs, practice locations, Home Health, Hospice and the main hospital.

3. Creates and implements policies and procedures to promote effective patient account processes to ensure customer satisfaction and overall revenue cycle operational effectiveness.

4. Responsible for oversight of the billing processes for the organization

5. Evaluates and ensures appropriate and compliant collections policies and procedures along with Director of Pre-Services

EDUCATION

1. Associate’s Degree in Accounting, Finance, Business Administration, or Healthcare Administration is required. Bachelors preferred. [REQUIRED]

2. 5 years of experience or greater in Management position within billing or revenue cycle required. [REQUIRED]

3. Certified Healthcare Finance Professional (HFMA), Certified Revenue Cycle Professional (HFMA) or Certified Revenue Cycle Specialist (AAHAM) preferred [HIGHLY PREFERRED]

EXPERIENCE

1. Minimum of five (5) years’ experience working within hospital and or physicians practice accounts receivable highly preferred. [HIGHLY PREFERREED]

2. Minimum of three (3) to five (5) years’ experiences in medical claims billing and follow up functions [REQUIRED]

3. Have a working understanding of insurance contracts, explanation of benefits, coding methods and other medical billing methodology. [HIGHLY PREFERRED]

4. Knowledge of CMS and third-party payor regulations and policies related to revenue cycle operations preferred. [PREFERRED]

5. Experience and knowledge of patient financial services reporting and KPIs used to measure performance [PREFERRED]

6. Experience with Microsoft Excel and Word required [REQUIRED]

7. Experience working with Hospital EMR systems such as Epic, Meditech preferred [PREFERRED]

8. Demonstrates experience in leadership with exercising judgement in problem solving [PREFERRED]

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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