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Customer Service Support Representative Jobs (NOW HIRING)

MillerKnoll

Customer Service Support

San Francisco, CA

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a ... Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

MillerKnoll

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a ... Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

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Customer Service Support Representative information

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How much do customer service support representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How does a Customer Service Support Representative typically handle high call volumes and maintain quality service?

Customer Service Support Representatives often face periods of high call volume, especially during peak business hours or busy seasons. To manage this, they utilize prioritization strategies, rely on efficient call-handling software, and remain calm under pressure. Team leads may provide additional support, and many organizations offer ongoing training in time management and stress reduction techniques. Despite the fast pace, maintaining empathy and professionalism is essential to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Support Representative, and why are they important?

To thrive as a Customer Service Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a calm demeanor help you build rapport and resolve customer issues effectively. These competencies ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.

What are Customer Service Support Representatives?

Customer Service Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail environments, or online support teams, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and effectively. They may also provide technical support, process returns or exchanges, and document customer interactions for quality assurance.
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Who are the top companies hiring for Customer Service Support Representative jobs? The top employers for Customer Service Support Representative jobs are:
What states have the most Customer Service Support Representative jobs? States with the most job openings for Customer Service Support Representative jobs include:
What job categories do people searching Customer Service Support Representative jobs look for? The top searched job categories for Customer Service Support Representative jobs are:
Customer Service Support Representative jobs near you
Infographic showing various Customer Service Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, and 22% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Equipment Customer Service Support Representative

Equipment Customer Service Support Representative

Ultradent Products Inc

Salt Lake City, UT

$15.50 - $21/hr

Full-time

Posted 12 days ago

Job description

Equipment Customer Service Support Representative

Ultradent Products Inc. is looking for a strong team member to join our Equipment Customer Service Support team.

We're actively modernizing how we work-moving from manual processes to more efficient systems. That means things will evolve, and we need someone who can adapt, stay positive, and help us improve along the way.

What you'll do

  • Answer inbound and outbound calls (no cold calling), emails, and tickets related to equipment repairs, technical questions, and customer inquiries
  • Guide customers on service expectations and next steps
  • Manage repairs and returns, working with vendors as needed
  • Partner with cross-functional teams to solve problems and support customers
  • Accurately document and track work across multiple systems
  • Identify opportunities to improve processes and how we operate

What we're looking for

  • Strong attendance and dependability (in-person role)
  • Positive attitude and ability to work well with others
  • Comfortable with change and shifting priorities
  • Strong attention to detail
  • Ability to type quickly and accurately
  • Comfortable working across multiple systems at the same time
  • Ability to manage multiple priorities in a fast-paced environment
  • Clear, professional communication
  • Self-motivated and able to take ownership of work
  • Solid problem-solving and critical thinking skills)

👉 If you prefer highly structured, predictable work, this role may not be the right fit.

Ultradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after, welcomed, and embraced. We consider all qualified applicants fairly, based on their experience, skills, and potential to contribute to our team. Our core values - Integrity, care, quality, innovation, and hard work- guide us daily. These values, when balanced, shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment.
VEVRAA Federal Contractor: For more information please contact us at Recruiting@ultradent.com
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